Customer Experience Leader
7 days ago
About the Role
We are seeking a seasoned leader to spearhead our online operations, driving excellence in customer experience and team performance.
Key Responsibilities:
- Leverage expertise to manage teams across our Online department, prioritizing customer satisfaction and order accuracy.
- Collaborate with cross-functional teams to ensure seamless order management and distribution.
- Promote a culture of safety, adhering to OH&S protocols and delivering key performance metrics.
About You...
- A proven track record in leading high-performing teams, fostering a culture of collaboration and growth.
- Ability to adapt to fast-paced environments, making informed decisions to drive results.
- Demonstrated commitment to diversity, equity, and inclusion, promoting a workplace where everyone feels valued.
What We Offer
- An estimated salary range of $95,000 - $115,000 per annum, depending on location and experience.
- A dynamic work environment that values flexibility and work-life balance.
- Ongoing opportunities for professional growth and development.
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