Cruise Sales and Customer Service Professional

7 days ago

City of Greater Geelong, Australia beBeeCustomer Full time $60,000 - $80,000

Cruise Career

  • We are seeking a highly skilled professional to join our team in the role of Cruise Sales and Customer Service.

Our ideal candidate will have:

  • Proven experience working in customer-facing roles, with a focus on sales and customer service.
  • A minimum of 2 years' experience in the travel industry, with a strong understanding of cruise products and services.
  • Exceptional communication skills, with the ability to build rapport with customers and colleagues alike.
  • A passion for delivering exceptional customer experiences, with a focus on meeting and exceeding sales targets.
  • Strong problem-solving skills, with the ability to think critically and creatively in fast-paced environments.
  • Able to work effectively as part of a dynamic team, with a focus on collaboration and mutual support.

Key Responsibilities:

  • Provide exceptional customer service to internal and external customers, ensuring timely and effective resolution of queries and issues.
  • Meet and exceed sales targets, through proactive and consultative selling techniques.
  • Develop and maintain relationships with key partners and stakeholders, to drive business growth and revenue.
  • Stay up-to-date with industry trends and developments, to ensure a high level of product knowledge and expertise.
  • Contribute to the development and implementation of sales strategies and plans, to drive business growth and revenue.

Benefits:

  • Ongoing training and development opportunities, to enhance your skills and knowledge.
  • A comprehensive benefits package, including competitive salary, superannuation, and paid annual leave.
  • The opportunity to work with a leading organisation in the travel industry, with a reputation for excellence and innovation.
  • A dynamic and supportive work environment, with a focus on collaboration and mutual support.
  • Access to exclusive employee discounts and rewards, to enhance your lifestyle and wellbeing.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The opportunity to work with a leading organisation in the travel industry.
  • Access to exclusive employee discounts and rewards.
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