Business Development Officer

3 weeks ago


Brisbane, Queensland, Australia Bank of Queensland Full time
About the Role

We are seeking a proactive and customer-focused individual to join our team as a Business Development Officer at Bank of Queensland. In this role, you will assist Business Development Managers with administrative functions to support brokers while delivering exceptional customer service to accredited brokers and aggregators.

Your key responsibilities will include resolving issues, answering broker-initiated inquiries, and ensuring a positive customer experience. You will be responsible for driving sales results and converting home loans through your expertise in ME products, Credit Policy, Post Origination, and Post Settlement processes.

About Us

Bank of Queensland is a unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands (Bank of Queensland, ME Bank, Virgin Money Australia, BOQ Specialist) each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. We aim to foster a workspace that values and leverages difference and creates new possibilities.

Salary and Benefits

We offer a competitive salary range of $60,000 - $80,000 per annum, depending on experience. You will also enjoy flexible working arrangements, discounted financial products, salary sacrificing options, paid parental leave, purchase annual leave, discounted private health insurance plan, and access to employee network groups focused on diversity and inclusion.

Requirements

To succeed in this role, you will need strong communication skills, a knack for building relationships, and the ability to provide exceptional customer experiences. You must be knowledgeable in ME products and processes and skilled at resolving issues efficiently. A collaborative environment and a passion for driving sales results are essential.



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