Customer Service Representative with Excellent Communication Skills
18 hours ago
We are seeking a highly motivated Customer Service Officer to join our team at Bank of Queensland. As the first point of contact in the Branch, you will be responsible for providing exceptional customer service to our customer network.
Key Responsibilities:- Teller duties including general enquiries, account opening/closing, deposits, withdrawals
- Floor walking and initiating quality conversations with customers
- Booking interviews
- Inbound and outbound calling to maintain and build customer relationships
- Daily maintenance of the ATM
- Cash management - ATM Services, Travelex
- Stationery orders
We are looking for someone with outstanding customer service and excellent communication skills, who can thrive in this environment by demonstrating:
- Previous customer service experience, preferably from the banking industry
- A contributor to a collaborative team environment
- The willingness to go above and beyond for your customers and colleagues
- A driven approach to taking a personalised approach with every customer interaction
- A 'can do' attitude towards all aspects of the role
- The ability to learn and confidently use a number of technical financial systems
$60,000 - $80,000 per annum, depending on location and experience.
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Newstead, Queensland, Australia Bank of Queensland Full timeAbout the RoleAre you passionate about delivering exceptional customer experiences and working in a dynamic team environment?At Bank of Queensland, we value our customers and strive to provide them with personalized service. As a Customer Service Officer, you will be the first point of contact for our customers, providing information on our products and...
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Newstead, Queensland, Australia Bank of Queensland Full timeAbout the RoleWe are seeking a highly skilled Customer Service Officer to join our Cairns team at the Bank of Queensland. As the first point of contact in the Branch, you will provide exceptional customer service to our customer network, developing and maintaining strong relationships with internal and external customers.Your key responsibilities will...
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Newstead, Queensland, Australia Bank of Queensland Full timeAbout the RoleWe are seeking a highly skilled Customer Service Officer to join our team at the Bank of Queensland. As the first point of contact in the Branch, you will provide exceptional customer service to our customer network, developing and maintaining strong relationships with internal and external customers.Your key responsibilities will...
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Newstead, Queensland, Australia Bank of Queensland Full timeAbout the RoleWe're seeking an experienced Customer Service Officer to join our Cairns team at Bank of Queensland. As a key member of our branch, you will provide exceptional customer service to our network, developing and maintaining strong relationships with internal and external customers.Your day-to-day responsibilities will include:Teller duties such as...
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Newstead, Queensland, Australia Bank of Queensland Full timeAbout the RoleWe are seeking a highly skilled Customer Service Officer to join our team at Bank of Queensland. As the face of the bank within the branch, you will provide exceptional customer service to our customer network, developing and maintaining strong relationships with internal and external customers.Key responsibilities will include:Teller duties,...
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Newstead, Queensland, Australia Bank of Queensland Full timeAbout the RoleWe are seeking a highly skilled Customer Service Officer to join our team at Bank of Queensland.As the face of the bank within the branch, you will provide exceptional customer service to your customer network, developing and maintaining strong relationships with internal and external customers.Your key responsibilities will include:Teller...
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Newstead, Queensland, Australia Bank of Queensland Full timeAbout the RoleWe are seeking a highly skilled Customer Service Officer to join our team at the Bank of Queensland. As the first point of contact in the Branch, you will provide exceptional customer service to our customer network, developing and maintaining strong relationships with internal and external customers.Your key responsibilities will...
