Customer Service Representative
3 weeks ago
About the Role
We are seeking an experienced Customer Service Officer to join our Cairns team at the Bank of Queensland. As a key member of our branch, you will be the first point of contact for our customers, providing exceptional service and support.
Your Key Responsibilities
- Provide high-quality customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Develop and maintain strong relationships with our internal and external customers, recommending products and services to meet their needs.
- Work collaboratively with the branch team to achieve sales and customer service targets.
- Ensure compliance with all regulatory requirements and bank policies.
About You
We are looking for an experienced customer service professional with a passion for delivering exceptional service and building strong relationships. You will have excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
About Us
The Bank of Queensland is a unique and dynamic organization with a purpose to provide a genuine alternative to Australian financial services. We value diversity and inclusion, and are committed to fostering a workplace that reflects the communities we serve.
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