Customer Service Representative

4 days ago


Newstead, Queensland, Australia Bank of Queensland Full time
About the Role

We are seeking a Customer Service Representative to join our dynamic team in Brisbane. As the first point of contact, you will provide exceptional customer service to our customer network by identifying and supporting customers to explore their current and future financial needs.

Key Responsibilities:
  • Undertake transaction activities for customers
  • Educate customers on using digital banking solutions
  • Conduct needs-based conversations to generate opportunities in personal banking and lending
About You

Someone with exceptional communication and relationship building skills will thrive in our environment. We're looking for career-minded individuals with a genuine interest in or passion for banking.

What We Offer:
  • Flexible working arrangements
  • Discounted financial products
  • Salary sacrificing options
  • Paid parental leave with no minimum
  • Purchase annual leave
  • Discounted private health insurance plan
  • Employee Assistance Program (EAP)
  • Access to employee network groups focused on First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility

Estimated salary: AU$65,000 - AU$85,000 per annum depending on experience and qualifications.



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