Airport Software Deployment Expert

1 day ago

Gold Coast, Queensland, Australia beBeeImplementation Full time $118,216 - $143,940

Software Installation Specialist

AeroCloud seeks a skilled software installation specialist to join their delivery and implementation team. The ideal candidate will be responsible for installing, configuring, and commissioning AeroCloud products in airport environments across the US and neighboring territories.

Key Responsibilities:

  • Managing the successful implementation of AeroCloud products, including on-site hyper care immediately after go-live to meet customer expectations.
  • Delivering onsite product training to airport IT employees, covering operations, basic troubleshooting, and maintenance best practices.
  • Regular and transparent reporting on the progress of implementations and deployments to the project team.
  • Assisting with the deployment of software updates and patching.
  • Image and configure OCs, servers, and other hardware equipment during installations.

Required Skills and Qualifications:

  • At least 2 years' experience delivering hardware installations within airport environments and familiar with SaaS deployments in operational environments.
  • Comfortable delivering multiple product installations in parallel projects and adapting to different airport environments.
  • Strong communication skills, stakeholder management ability, and confidence working in live operational environments under time pressure.
  • Self-starter approach with the ability to take ownership of installations end to end.
  • Strong working knowledge of Windows-based machines, Active Directory, and Windows Server components.
  • Experience with Networking, Installation, and configuration of network switches, firewall configuration, switch configuration - VLANs, IP Routing, and diagnostics of end-user devices.

We Offer:

  • Competitive salary.
  • Best-in-class Share / Equity Scheme.
  • 20 days annual leave + statutory holidays.
  • Take your birthday off work on us.
  • Extensive upskilling and training.
  • 401k scheme (employee-only contributions).
  • Company-funded health insurance.
  • Company-funded dental and vision insurance.

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