Luxury Hotel Reservations Representative

2 weeks ago


Sydney, New South Wales, Australia beBeeReservation Full time $60,000 - $73,000

Pursue a challenging and rewarding role as a Full Time Reservations Agent at a luxury property.

Key Responsibilities

You will be the initial point of contact for our guests, providing a personalized experience through exceptional service.

We are seeking an individual who can thrive in a dynamic environment and contribute to the growth and success of the hotel.

  • Foster strong relationships with guests by delivering friendly and engaging interactions.
  • Offer tailored recommendations and maximize revenue opportunities through effective up-selling techniques.
  • Provide guests with information on hotel facilities and assist with special requests.
  • Process room reservations, manage rooming lists, and maintain accurate records in the system.
Requirements

To succeed in this role, you will need:

  • A customer-focused mindset and excellent interpersonal skills.
  • Prior experience working with reservation systems is preferred.
  • Strong problem-solving abilities and adaptability.
Benefits

We offer a range of benefits to support your personal and professional development, including:

  • Employee discounts on food and accommodations across our global network.
  • Access to comprehensive learning programs and career advancement opportunities.
  • An inclusive parental leave policy and supportive work environment.


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