Clinical Solutions Expert

18 hours ago


Melbourne, Victoria, Australia Sound United Full time

Job Overview

We are seeking a highly skilled Clinical Solutions Expert to join our team at Sound United. This role will be responsible for supporting our medical products and maintaining strong relationships with various clinicians and stakeholders.

About the Role

The Clinical Solutions Expert will be a key member of our clinical team, working closely with internal and external customers to achieve sales objectives. This position requires excellent knowledge of medical technology and products, as well as the ability to collaborate effectively with colleagues.

Main Responsibilities

  • Acquire in-depth knowledge of Masimo Technology and Products
  • Coordinate equipment needs with the ANZ Clinical Manager
  • Work with healthcare facilities and OEM partners to ensure a smooth transition to Masimo Products
  • Maintain ongoing relationships with Masimo customers to meet or exceed their expectations
  • Prioritize and plan independently, as well as with sales and CS team members
  • Identify customer needs, problems, and solutions
  • Conduct product demonstrations and evaluations
  • Document customer interactions using CRM tools
  • Develop and execute strategies to support customer initiatives
  • Consult on workflow solutions and minimize disruption
  • Uncover opportunities to expand Masimo solutions
  • Meet territory sales objectives
  • Develop and maintain partnerships with customers
  • Provide advanced troubleshooting and product support
  • Travel extensively (50% or more)

Requirements

  • Minimum 5 years' experience in a medical device industry or hospital environment
  • Exceptional written, oral, and interpersonal skills
  • PC literacy
  • Excellent organizational skills
  • Ability to work independently
  • Independent problem-solving skills
  • Ability to travel extensively

Preferred Qualifications

  • At least 2 years critical care or related clinical experience
  • Leadership experience
  • Track record of creating close client relationships
  • Registered Nurse

Estimated Salary

$80,000 - $120,000 per annum, depending on location and experience.

About Us

Sound United is a dynamic company that values innovation and collaboration. We offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off.



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