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Strategic Platform Partnership
3 weeks ago
Job Title:
Strategic Platform Partner
About the Role:
We are seeking a seasoned professional to serve as a strategic advisor and trusted partner to our enterprise customers. As a key member of our team, you will be responsible for building strong relationships with business stakeholders and driving value realization by linking platform capabilities to business outcomes.
Key Responsibilities:
- Cross-Functional Collaboration: Build and maintain strong relationships with business stakeholders to drive customer success and satisfaction.
- Platform Adoption: Lead enablement and ongoing engagement efforts to maximize customer adoption and satisfaction.
- Operational Alignment: Partner with technical teams to ensure secure, scalable, and compliant platform deployments.
- Customer Advocacy: Act as the voice of the customer across internal teams and influence product direction based on field insights.
Requirements:
- Industry Expertise: Experience in customer success, platform consulting, or strategic account management in highly regulated or data-driven industries.
- Stakeholder Engagement: Demonstrated ability to engage both business and technical stakeholders.
- Business Acumen: Strong business acumen and experience driving measurable outcomes.
- Technical Knowledge: Familiarity with cloud-native platforms, APIs, and platform health metrics.
What We Offer:
- Inclusive Culture: Opportunity to work in an inclusive culture that values core principles: Act Like an Owner, Delight Our Customers, and Earn the Respect of Others.
- Professional Growth: Chance to make an impact and develop professionally.
- Competitive Rewards: Highly competitive compensation, benefits, and rewards programs.
Why Join Us?
This is a unique opportunity to join a dynamic team and contribute to the growth and success of our enterprise customers.
