Operational Roster Manager

1 week ago

Melbourne, Victoria, Australia beBeeRostering Full time $110,000 - $126,000
Staff Roster Coordinator Job Description

We are seeking a highly skilled professional to join our team as a Staff Roster Coordinator. As a key member of staff, you will be responsible for leading and managing all front-line roles that work on day, afternoon, and night shift patterns.

The ideal candidate will have extensive experience in staff rostering, with the ability to lead and communicate effectively with operational teams.

Main Responsibilities:
  • Working off daily master rosters, you will lead all roster management, backfilling of shifts & requests for new shifts across direct, contracting, and labour hire workforce.
  • You will partner closely with our corporate workforce optimisation team to ensure rostering system data is accurate and up-to-date, enabling forecasting for better resource management.
  • As Staff Roster Coordinator, you will lead all interactions with staff on site, including fortnightly allocations, roster changes, picking up additional shifts, and communication of available/new shifts.
  • You will also lead all training and user access to timekeeping systems and related troubleshooting.
  • Maintaining confidential rostering information is essential, adhering to company policies and code of conduct expectations.
  • You will partner with our site Leadership team to ensure 24/7 facilities operations have adequate staffing at all times, including casual backups and trouble-shooting roster gaps.
  • A high contributor to continuous improvement projects on process, engagement, experience, and systems, ensuring smooth operations for residents and their families.
Required Skills and Qualifications:
  • Extensive staff (direct, contractors, and labour hire) rostering experience is mandatory.
  • Excellent communication skills, with the ability to thrive working directly with operational teams.
  • Fast-paced environments are perfect for this role – you should be able to juggle multiple tasks while maintaining a cool head under pressure.
  • Attention to detail is crucial, whether via phone, email, or in-person communication.
  • A valid NDIS Clearance or willingness to obtain one is required for working with our staff and residents.
  • Experience with roster 'bid manager' tools and online extra shifts communication is highly regarded.
  • Collaboration with broader rostering teams and site senior administrators is essential for aligning, improving, and strengthening staff rostering outcomes and delivering operational stability.
Benefits:
  • Employee discounts on food, clothing, electrical services, and other benefits through external partners.
  • Newly launched Infinite Fitness and wellbeing benefits.
  • Free and confidential Employee wellbeing, financial counselling, mental health, and life coaching via our Employee Assistance Program.
  • Online company and industry mandatory training for efficient job performance.
  • On-the-job technical training with an emphasis on Career progression and development opportunities.
  • Ability to earn referral payments through our internal employment promotions program.

  • Operations Roster Manager

    2 weeks ago

    Melbourne, Victoria, Australia beBeeRostering Full time $90,000 - $120,000

    Job SummaryWe are seeking a seasoned Roster Operations Manager to lead our front-line teams and ensure operational stability for our residents, their families, and visiting health professionals.The successful candidate will be responsible for managing daily master rosters, backfill shifts, and handling requests for new shifts across our direct, contracting,...

  • Rostering Manager

    1 week ago

    Melbourne, Victoria, Australia beBeeSenior Full time $72,000 - $84,000

    Unlock Your Potential in Rostering and Senior Administration">We are seeking a highly skilled Rostering Coordinator to join our team. This is a permanent full-time position that will play a crucial role in managing front-line employees' shifts across various facilities.">The successful candidate will have extensive experience in staff rostering, excellent...

  • Operational Rostering Specialist

    7 days ago

    Melbourne, Victoria, Australia beBeeRostering Full time $99,333 - $130,406

    Job OpportunityWe are seeking a highly skilled Rostering Manager to join our team. As a Rostering Manager, you will play a vital role in ensuring our train services run safely and on time.You will be responsible for implementing the master roster for train crew, ensuring a balanced work allocation while adhering to all awards/EBA Agreements and business...

  • Operational Rostering Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCare Full time $60,000 - $80,000

    Our Organization is a progressive residential care provider with 17 established care homes across Queensland, New South Wales, South Australia, and soon Victoria. Boasting over 30 years of experience in the sector, with our operational head office located on the Gold Coast and over 2,000 employees nationally, our core mission is to make aged care great for...

  • Rostering Operations Coordinator

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCaregiver Full time $110,000 - $126,000

    Customer Support Manager PositionThis senior role requires an experienced professional to lead front-line staff in delivering operational stability at one of our aged care facilities.Key Responsibilities:Manage daily master rosters, backfill shifts and requests for new shifts across our direct, contracting and labour hire workforce.Partner with corporate...

  • Manager - Rostering Operations

    6 days ago

    Melbourne, Victoria, Australia beBeeScheduling Full time $15,900

    Job Title: Team Leader SchedulingAs a key member of our team, you will lead and manage a group of scheduling and rostering coordinators to achieve optimal performance outcomes and deliver exceptional service results.Monitoring key performance indicators, identifying areas for improvement, and providing coaching to foster a high-performing team are essential...

  • Rostering Operations Manager

    7 days ago

    Melbourne, Victoria, Australia beBeeLeadership Full time $90,000 - $120,000

    This is a permanent full-time role offering an attractive salary and benefits. As the Rostering Team Leader, you will be responsible for arranging shifts of suitably qualified support workers to meet service user needs and preferences.Providing support, training, and assistance to the Rostering Team in carrying out routine and ad-hoc duties.Acting as the...

  • Rostering and Operations Specialist

    4 days ago

    Melbourne, Victoria, Australia beBeeOperations Full time $65,000 - $85,000

    About the Job:We are seeking a highly skilled Rostering and Operations Specialist to join our team. This role is ideal for individuals with industry experience, excellent administrative skills, and a focus on delivering results.The successful candidate will be responsible for managing day-to-day operations, including rostering, timesheets, and site coverage....

  • Rosters & Operations Coordinator

    5 days ago

    Melbourne, Victoria, Australia Sirius People Full time

    OverviewRosters & Operations Coordinator — Step into the role of a detail-oriented and proactive Rosters & Operations Coordinator to join this growing hospital in the West. This specialised role supports clinical leaders and divisions by delivering end-to-end administration for their junior medical workforce, including recruitment, rostering, payroll,...

  • Rosters & Operations Coordinator

    7 days ago

    Melbourne, Victoria, Australia Sirius People Full time

    OverviewRosters & Operations Coordinator — Step into the role of a detail-oriented and proactive Rosters & Operations Coordinator to join this growing hospital in the West. This specialised role supports clinical leaders and divisions by delivering end-to-end administration for their junior medical workforce, including recruitment, rostering, payroll,...