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Rostering Operations Coordinator
3 weeks ago
This senior role requires an experienced professional to lead front-line staff in delivering operational stability at one of our aged care facilities.
- Key Responsibilities:
- Manage daily master rosters, backfill shifts and requests for new shifts across our direct, contracting and labour hire workforce.
- Partner with corporate workforce optimisation team to ensure accurate rostering system data and enable forecasting for better resource management.
- Lead interactions with staff on site regarding fortnightly allocations, roster changes, additional shifts and communication of available shifts.
- Train and authorise staff access to our timekeeping system and troubleshoot related issues.
- Ensure confidential rostering information is maintained as per company policies and code of conduct expectations.
- Work closely with site leadership team to ensure adequate staffing levels at all times, including casual backups and trouble-shooting roster gaps.
- Contribute to continuous improvement projects focusing on process, engagement, experience and systems to maintain smooth operations for residents and families.
- Extensive rostering experience mandatory.
- Excellent communication skills, both written and verbal.
- Ability to work under pressure and remain calm in fast-paced environments.
- Valid NDIS clearance or willingness to obtain one to operate within the facility.
- Experience working with Roster
