Desktop Support Specialist

1 week ago


Brisbane, Queensland, Australia Axiom Technologies Full time
About Axiom Technologies

Axiom Technologies is a leading provider of Managed IT solutions to medium to large scale enterprises globally. Our company is committed to delivering high-quality IT services that meet the evolving needs of our clients.

Job Summary

We are seeking a skilled Desktop Support Specialist to join our team. The successful candidate will be responsible for providing timely and accurate onsite and on-call assistance to end-users within our desktop computing environment.

Key Responsibilities
  • Provide Level 2/3 desktop support services to end-users.
  • Troubleshoot and resolve technical issues related to Windows 10 or 11, Intune, cloud, and thick build machines.
  • Support web applications for Edge or Chrome.
  • Collaborate with application owners to resolve cloud application issues.
  • Support 3rd party applications such as Microsoft, Java, and Adobe.
  • Troubleshoot laptop hardware issues, including monitor, mouse, headset, and phone problems.
  • Manage office licenses and troubleshoot related issues.
  • Stay up-to-date with release information for MS Office and security updates.
  • Support Office issues for native laptop or cloud applications.
  • Collaborate with MS Outlook app owners to resolve issues.
  • Have knowledge of Active Directory and Group Policies, as well as PowerShell scripting.
  • Ability to coordinate with technical groups and resolve issues remotely.
  • Troubleshoot application issues deployed on end-user systems.
  • Good client management and communication skills.
  • Ability to troubleshoot network-related issues affecting applications.
  • Knowledge of Adobe, MS Office, Oracle, Edge, and Chrome apps, as well as compatibility testing of web-based applications with Chrome and Edge.
  • Good understanding of ITIL concepts and ticketing tools.
  • Accurately document all work performed through the ticketing system.
Requirements
  • At least two of the following IT qualifications: PC/Laptop OEM Maintenance Certification, CompTIA A+ Certification, Microsoft Certified IT Professional (MCITP) certification in the desktop area, or Microsoft Office Specialist (MOS) Certification.
  • 2+ years of relevant experience in a similar role.
What We Offer

Axiom Technologies offers a dynamic and challenging work environment, opportunities for professional growth and development, and a competitive compensation package.



  • Brisbane, Queensland, Australia Axiom Technologies Full time

    About Axiom TechnologiesAxiom Technologies is a leading global IT services partner that provides comprehensive support to medium- to large-scale enterprises. Our expertise spans a wide range of IT services, including infrastructure management, application development, and cybersecurity.Job SummaryWe are seeking a highly skilled and experienced Desktop...


  • Brisbane, Queensland, Australia Axiom Technologies Full time

    Job DescriptionAxiom Technologies is a leading provider of Managed IT solutions to medium to large scale enterprises globally. We are seeking a skilled Desktop Support Specialist to join our team.Key ResponsibilitiesProvide timely and accurate onsite/on-call assistance to end users within the organisation's desktop computing environment.Coordinate and...


  • Brisbane, Queensland, Australia Axiom Technologies Full time

    Axiom Technologies is a leading provider of global IT services, supporting medium to large-scale enterprises. Our company specializes in delivering high-quality IT solutions to meet the evolving needs of our clients.We are seeking a skilled and experienced Desktop Support Specialist to join our team. This role will involve providing on-site and on-call...


  • Brisbane, Queensland, Australia NTT DATA, Inc. Full time

    We are seeking a skilled Desktop Support Specialist to join our team at NTT DATA, Inc. in a Desktop Support Engineer role.Key Responsibilities:Act as a primary point of contact for clients, providing exceptional support and guidance.Collaborate with the End User Computing (EUC) Team to deliver top-notch support to clients in a client environment.Work closely...


  • Brisbane, Queensland, Australia Axiom Technologies Full time

    About Axiom TechnologiesAxiom Technologies is a leading provider of Managed IT solutions to medium to large scale enterprises globally. Our company is committed to delivering high-quality IT services that meet the evolving needs of our clients.Job SummaryWe are seeking a skilled Desktop Support Specialist to join our team. The successful candidate will be...


  • Brisbane, Queensland, Australia Axiom Technologies Full time

    About Axiom TechnologiesAxiom Technologies is a leading provider of managed IT solutions to medium to large-scale enterprises globally. Our company is committed to delivering exceptional service and support to our clients.Job SummaryWe are seeking a highly skilled and experienced Desktop Support Specialist to join our team. The successful candidate will be...


  • Brisbane, Queensland, Australia NTT DATA Services Full time

    Job Summary:NTT DATA Services is seeking a skilled Desktop Support Specialist to join our team in Brisbane, Queensland, Australia. As a key member of our End User Computing (EUC) team, you will provide technical support to end-users in a client environment.Key Responsibilities:Act as a primary point of contact for clients, providing timely and effective...


  • Brisbane, Queensland, Australia Axiom Technologies Full time

    About the RoleAxiom Technologies, a leading provider of Managed IT solutions, is seeking a skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing timely and accurate support to end-users within our desktop computing environment.Key ResponsibilitiesProvide on-site and on-call assistance...


  • Brisbane, Queensland, Australia Milestone IT Full time

    Desktop Support Engineer Level 1/2Milestone IT is seeking a skilled Desktop Support Engineer to join our team. As a Desktop Support Engineer, you will be responsible for providing first and second-level technical support for desktops, laptops, software applications, and peripherals.Key Responsibilities:Provide technical support for desktops, laptops,...


  • Brisbane, Queensland, Australia Milestone IT (Milestone Information Technology) Full time

    Desktop Support Engineer Level 1/2Milestone IT (Milestone Information Technology) is seeking a skilled Desktop Support Engineer to join our team. As a Desktop Support Engineer, you will be responsible for providing technical support for desktops, laptops, software applications, and peripherals.Key Responsibilities:Provide first and second-level technical...


  • Brisbane, Queensland, Australia Axiom Technologies Full time

    About the RoleAxiom Technologies, a leading provider of Managed IT solutions, is seeking a skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing timely and accurate support to end-users within our desktop computing environment.Key ResponsibilitiesCoordinate and troubleshoot desktop...


  • Brisbane, Queensland, Australia Milestone IT (Milestone Information Technology) Full time

    Desktop Support Engineer Job DescriptionMilestone IT (Milestone Information Technology) is seeking a skilled Desktop Support Engineer to join our team. As a Desktop Support Engineer, you will be responsible for providing technical support for desktops, laptops, software applications, and peripherals.Key Responsibilities:Provide first and second-level...


  • Brisbane, Queensland, Australia Cognizant Full time

    About the RoleCognizant is seeking a skilled and collaborative Desktop Support Engineer to join our thriving team. This full-time Support Engineer role offers an attractive salary and benefits package.Key Responsibilities:Provide desktop support to authorized users as necessitated by the circumstances of the requester.Deploy a pre-tested image of the desktop...


  • Brisbane, Queensland, Australia Milestone IT Full time

    About the Role:Milestone IT is seeking a skilled Desktop Support Engineer to join our team. As a Desktop Support Engineer, you will be responsible for providing technical support for desktops, laptops, software applications, and peripherals.Key Responsibilities:Provide first and second-level technical support for desktops, laptops, software applications, and...


  • Brisbane, Queensland, Australia NTT DATA Services Full time

    Job Summary:NTT DATA Services is seeking a skilled Desktop Support Specialist to join our team in Brisbane, Queensland, Australia. As a key member of our End User Computing (EUC) team, you will provide technical support to clients in a fast-paced, dynamic environment.Key Responsibilities:Act as a primary point of contact for clients, providing timely and...


  • Brisbane, Queensland, Australia Axiom Technologies Full time

    Job Title: Desktop Support OfficerAxiom Technologies is a leading provider of Managed IT solutions to medium to large scale enterprises globally. We are seeking a skilled Desktop Support Officer to join our team.Key Responsibilities:Provide onsite and on-call assistance to end users within the organization's desktop computing environment.Troubleshoot and...


  • Brisbane, Queensland, Australia Green Light Full time

    About the RoleWe are seeking a highly skilled and motivated Desktop Engineer to join our Sydney consulting team at Green Light, a leading IT services business in Australia. As a Desktop Engineer, you will play a critical role in providing exceptional customer service and technical support to our clients.Key ResponsibilitiesDesktop Infrastructure Support:...


  • Brisbane, Queensland, Australia NTT DATA, Inc. Full time

    Desktop Support EngineerNTT DATA Services is a leading provider of IT and business services, seeking a skilled Desktop Support Engineer to join our team in Brisbane, Queensland, Australia.Key Responsibilities:Act as the primary point of contact for clients, providing exceptional support and service.Collaborate with the EUC Team to deliver high-quality...


  • Brisbane, Queensland, Australia NTT DATA, Inc. Full time

    Job Summary:NTT DATA Services is seeking a skilled Desktop Support Engineer to join our team in Brisbane, Queensland, Australia. As a key member of our End User Computing (EUC) team, you will provide technical support to end-users in a client environment, ensuring seamless IT operations and exceptional customer experience.Key Responsibilities:Act as the...


  • Brisbane, Queensland, Australia NTT DATA Services Full time

    Desktop Support Engineer RoleWe are seeking a skilled Desktop Support Engineer to join our team in Brisbane, Queensland, Australia. As a key member of our EUC Team, you will provide exceptional support to end-users in a client environment.Key Responsibilities:Act as the primary point of contact for a site, ensuring seamless communication with...