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Operational Risk Governance Specialist

2 months ago


North Lakes, Queensland, Australia Auto & General Full time
About Us

At Auto & General, we're dedicated to providing exceptional products and services that safeguard our customers during times of need. Our diverse range of general insurance products protects customers on the road, at home, and on holiday, including car, motorcycle, home, contents, pet, and roadside assistance.

Our core values of 'high performance with high integrity' guide our interactions with customers, the community, and each other. We're committed to fostering a culture that promotes individual differences and inclusivity, creating a great place to work for all.

Purpose of the Role

The Operational Risk Analyst will provide critical support to the Risk Manager in delivering and tracking the Risk & Governance components of the Motor Network. This role will also assist operational leaders in focusing on delivery and management of business and execution as required.

Key Responsibilities
  • Support the development and implementation of the Motor Claims strategic plan, ensuring compliance with relevant legislative and regulatory requirements, including industry codes.
  • Embed suitable risk governance practices, executing best practices to maintain a strong risk management framework.
  • Maintain strong engagement across all levels of the leadership team, from frontline leaders to the executive team.
  • Identify opportunities for continuous improvement and drive improved execution and risk management across the business.
Requirements
  • Operational Risk experience is essential.
  • Excellent knowledge of Risk Governance structures and regulatory requirements.
  • Proven ability to support teams through transformational change and excellent relationship-building skills to engage stakeholders.
  • Experience in strategic planning, facilitation, liaison, time management, and team organization with advanced reporting and analysis skills.
  • Strong communication skills, along with proven negotiation skills.
Perks
  • Location: Our North Lakes site offers secure free parking and is close to restaurants, the local shopping district, and access to transport.
  • Extra leave: Enjoy additional leave days, including a paid 'ME' day and one paid volunteer leave day annually. Team members can also purchase up to two additional weeks of leave per year.
  • Paid parental leave: We support our new parents with paid parental leave and other benefits.
  • Workplace giving: If you're passionate about a cause, we are too – we offer workplace giving and will dollar-match your donations to registered charities.
  • Development opportunities: We're committed to your development with internal programs and access to a wide range of online courses.
  • Employee discounts: You'll receive discounts on Budget Direct insurance products.
  • Reward and recognition: We reward high performance with employee recognition, reward, and incentive schemes.
  • Onsite facilities: There are excellent end-of-trip facilities on offer and private spaces for nursing mothers.
  • Get social: Participate in our vibrant social and community activities, including annual celebrations, family fun days, and regular events across each of our sites.