Operational Excellence Specialist
6 hours ago
We are seeking an experienced Operational Excellence Specialist to join our team at Auto & General. This is a fantastic opportunity for someone who is passionate about driving operational excellence and improving processes to support delivering exceptional service and strong cost outcomes.
Key Responsibilities- Support Operational Improvement Initiatives: Collaborate with stakeholders to identify areas for improvement and develop strategies to enhance operational efficiency.
- Develop and Maintain Knowledge Management Systems: Create, update, and maintain technical workflows and procedures in HIYA, ensuring accurate and up-to-date information.
- Engage with Stakeholders: Foster effective relationships with key stakeholders, gathering feedback, addressing concerns, and ensuring smooth implementation of procedures.
- Analyse and Improve Processes: Continuously monitor and identify opportunities for improvement, implementing changes as required to sustain or improve the capability and effectiveness of Recoveries & Settlements.
- Technical Writing Experience: Proven track record in producing high-quality process and procedure documentation, with excellent analytical, problem-solving, and decision-making skills.
- Excellent Communication Skills: Ability to translate complex information into a clear and logical written format, with excellent interpersonal and time management skills.
- Competitive Salary: $85,000 - $105,000 per annum (dependent on experience)
- Location: North Lakes office, with easy access to amenities and public transport
- Benefits Package: Generous leave entitlements, bonus scheme, training opportunities, and more
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Operational Excellence Specialist
1 week ago
North Lakes, Queensland, Australia Fuse Recruitment Full timeFuse Recruitment, a specialist recruitment agency for the insurance industry, is seeking an Operational Excellence Specialist to join their team. This exciting opportunity is based in Australia and offers a competitive salary of AU$90,000 - AU$110,000 per annum.About the RoleAs an Operational Excellence Specialist, you will play a crucial role in driving...
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Content Specialist
6 days ago
North Lakes, Queensland, Australia Auto & General Full timeAbout the RoleWe are seeking a highly skilled Content Specialist to join our team in North Lakes. As a key member of our Recoveries & Settlements function, you will drive operational excellence through continuous improvement, delivering exceptional service and strong cost outcomes.
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Operational Excellence Specialist
5 days ago
North Lakes, Queensland, Australia Auto & General Full timeUnlock Operational Efficiency in Motor ClaimsWe are seeking a highly skilled Operational Excellence Specialist - Motor Claims to join our team at Auto & General.
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Operational Excellence Specialist
3 days ago
North Lakes, Queensland, Australia Auto & General Full timeAbout the Role">This is a challenging and rewarding opportunity to make a real impact on our Motor Claims procedures. As an Operational Excellence Specialist, you will be responsible for driving continuous improvement across our Third-Party Recoveries & Settlements team.">Key Responsibilities:">Support the Recoveries & Settlements business functions with...
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North Lakes, Queensland, Australia Fuse Recruitment Full timeAre you a skilled technical writer looking for a challenging role in the insurance industry? If so, we have an exciting opportunity for a Knowledge Writer and Operational Excellence Specialist at one of Australia's fastest growing major domestic insurers.The company prides itself on its work-life balance, employee happiness, and reputation as a...
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Operational Excellence Writer
4 days ago
North Lakes, Queensland, Australia Auto & General Full timeAbout UsAuto & General (A&G) is a leading provider of insurance products and solutions in Australia, dedicated to safeguarding a brighter future for our customers and community.We offer a range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products through our multi-award-winning brand Budget Direct and partnerships...
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Business Operations Specialist
3 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeWe're looking for a Business Operations Specialist to join our team.As a Business Operations Specialist, you will be responsible for ensuring the efficient operation of our business processes.Your key responsibilities will include:Identifying areas for process improvementDeveloping and implementing process improvementsEnsuring compliance with company...
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Operational Insights Specialist
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North Lakes, Queensland, Australia Auto & General Full timeUnlock Business PotentialWe are seeking an accomplished Operational Insights Specialist to drive business performance and decision-making through data-driven analysis.
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Operational Risk Management Specialist
4 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeAbout The RoleWe are seeking an experienced Operational Risk Management Specialist to join our team at Auto & General. As a key member of our Recoveries and Settlements leadership team, you will play a critical role in delivering our risk management strategy.Your key responsibilities will include:Coordinating and facilitating the delivery of specific...
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Optimisation Lead
4 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeAbout the RoleThe Optimisation Lead will play a pivotal role in driving operational excellence and delivering exceptional service and strong cost outcomes through continuous improvement and optimisation of motor claims processes across the Motor Claims journey.Key ResponsibilitiesProcess Analysis: Conduct thorough analysis of existing claims processes to...
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Optimisation Lead
4 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeAbout the RoleThe Optimisation Lead will play a pivotal role in driving operational excellence and delivering exceptional service and strong cost outcomes through continuous improvement and optimisation of motor claims processes across the Motor Claims journey.Key ResponsibilitiesProcess Analysis: Conduct thorough analysis of existing claims processes to...
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Claims Operations Specialist Motor Claims
6 days ago
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Claims Process Excellence Manager
7 hours ago
North Lakes, Queensland, Australia Fuse Recruitment Full timeRole OverviewA forward-thinking Claims Process Excellence Manager is sought by Fuse Recruitment to join a dynamic insurance firm in Australia. This innovative role offers an exciting opportunity for a skilled professional to drive operational excellence and contribute to delivering exceptional service and strong cost outcomes.
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Knowledge Specialist
1 day ago
North Lakes, Queensland, Australia Auto & General Full timeAbout UsAuto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.Salary InformationWe offer a competitive salary package with an estimated annual remuneration of $90,000-$120,000 depending on experience. This includes...
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Knowledge Specialist
4 days ago
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Motor Assessing Operations Specialist
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UC Operations Specialist
1 week ago
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Operational Risk Management Specialist
1 month ago
North Lakes, Queensland, Australia Auto & General Full timeAbout UsAt Auto & General, we're committed to providing exceptional products and services that safeguard our customers' well-being. Our diverse range of general insurance products protects individuals and families on the road, at home, and on holiday. Our mission is to be Australia's best insurer, and we're seeking talented individuals who share our passion...
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Claims Resolution Specialist
4 weeks ago
North Lakes, Queensland, Australia Open Full timeRole OverviewWe are seeking a skilled Claims Resolution Specialist to join our Customer Operations team at Open. As a key member of our team, you will be responsible for managing customer claims from initiation to resolution, ensuring timely and effective communication with customers throughout the process.Key ResponsibilitiesAdvocate for customers and...
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Pharmacy Support Specialist
4 days ago
North Lakes, Queensland, Australia Scaffidi Group Full timeUnited Chemists North Lakes is a leading pharmacy chain committed to providing exceptional patient care and community service. We are seeking a highly skilled Pharmacy Support Specialist to join our team.About the RoleAs a Pharmacy Support Specialist, you will work closely with our Retail Manager to deliver outstanding customer service and ensure the smooth...