Sydney Onsite Field Support Specialist

3 weeks ago


Macquarie Park, Australia 3001 DXC Technology Australia Pty Limited Full time

DXC Technology, a leading technology services company, is seeking an experienced Field Support Technician to join our team in Sydney. As a key member of our support team, you will be responsible for providing high-quality onsite support to our clients.

About DXC Technology

We are a global company with over 6,000 customers across the world, and we use technology to deliver exceptional service. Our people are at the heart of our business, and we take care of each other by fostering a culture of inclusion, belonging, and corporate citizenship.

Salary Information

The estimated annual salary for this position is AU$85,000 - AU$110,000 per annum, depending on experience and qualifications.

Job Description

This is an exciting opportunity to work as an onsite Field Support Technician with DXC Technology. In this role, you will be required to provide technical support for our clients' hardware and software issues, including troubleshooting, repairs, and maintenance.

Key Responsibilities:

  • Provide onsite technical support for clients' hardware and software issues
  • Troubleshoot, repair, and maintain hardware and software systems
  • Install and configure new hardware and software systems
  • Perform regular system checks and maintenance tasks
  • Communicate effectively with clients to understand their needs and resolve issues efficiently

Required Skills and Qualifications

To be successful in this role, you will need:

  • A bachelor's degree in a relevant field or equivalent combination of education and experience
  • At least 3 years of experience in a similar role, with a strong background in hardware and software support
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Current driving license and willingness to travel for client visits

Benefits

We offer a competitive remuneration package, including:

  • Au$85,000 - Au$110,000 per annum salary range
  • Opportunities for career growth and professional development
  • A dynamic and inclusive work environment
  • A range of employee benefits, including training and career opportunities

How to Apply

If you are a motivated and customer-focused individual with a passion for technical support, please submit your application, including your resume and a cover letter outlining your experience and qualifications.



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