Senior Onsite Support Specialist

16 hours ago


Macquarie Park, Australia 3001 DXC Technology Australia Pty Limited Full time

Company Overview

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DXC Technology Australia Pty Limited is a leading provider of technology services that empower clients to seize opportunities in the rapidly changing digital landscape.

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About the Role

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We are seeking an experienced Senior Onsite Support Specialist to join our team in Sydney. As a key member of our support team, you will be responsible for providing high-quality onsite technical support to our clients across various industries.

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Job Description

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The successful candidate will have prior experience working in hardware break and fix, desk-side software support, and Microsoft Office 365. You will be required to install and maintain PCs, associated accessories, and peripherals. Additionally, you will need to perform installs, moves, adds, and changes as required. Proficiencies in data analysis and basic understanding of technical concepts are also essential.

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Required Skills and Qualifications

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To be successful in this role, you will need:

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  • Prior experience working in hardware break and fix, desk-side software support, and Microsoft Office 365;">
  • Current driving license as some offsite support may be required in the Sydney area;">
  • Proficiencies in data analysis and a basic understanding of technical concepts;">
  • A Bachelor's degree in a relevant field or equivalent combination of education and experience;">
  • Typically 3+ years of relevant work experience in industry, with a minimum of 1 year in a similar role;">
  • A continuous learner that stays abreast with industry knowledge and technology.">
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Benefits

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In addition to a competitive salary, we offer a range of benefits including:

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Salary Package

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We offer a salary of $85,000 - $110,000 per annum, depending on experience. This package includes a base salary, superannuation, and annual leave loading.

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Work Environment

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We value flexibility and offer a hybrid working approach that acknowledges the importance of in-person collaboration while recognizing individual preferences and operational requirements.

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Our Culture and Values

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We are committed to building better futures for our customers, colleagues, environment, and communities. We foster a culture of inclusion, belonging, and corporate citizenship.

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How to Apply

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If you are a self-motivated individual with excellent customer service skills and a passion for delivering high-quality technical support, please press the 'Apply Now' button to submit your application.



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