Field Technical Specialist

7 days ago

Macquarie Park, Australia Abbott Laboratories Full time

**About Abbott**

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

**Working at Abbott**

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

- Career development with an international company where you can grow the career you dream of
- Amazing health and wellness benefits and perks.
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

Are you passionate about cutting-edge medical technology that transforms lives? Do you thrive in a dynamic environment where you can make a real impact on patients, clinicians, and medical outcomes? If so, we have an exciting opportunity for you to join our team as a **Field Technical Specialist **supporting **Deep Brain Stimulation (DBS) Therapy in our Neuromodulation division, **primarily supporting the** Victoria **region**.**

**About the Role**
- As a Field Technical Specialist, you will play a pivotal role in supporting the care of patients undergoing DBS therapy for movement disorders.
- You will work collaboratively with neurologists, their teams, and other healthcare professionals to deliver seamless procedural and technical support, ensuring optimal outcomes at every stage of the therapy process.
- Additionally, you will manage equipment and operational needs to maintain high-quality standards in patient care, including supporting the team in all aspects of managing the designated territory.

**Key Responsibilities**

**_ Patient and Clinical Support_**
- Pre-Procedure Support:

- Educate patients and caregivers about the DBS therapy journey, addressing questions, concerns, and expectations.
- Conduct pre-operative assessments to determine patient suitability and prepare them for the DBS procedure.
- Collaborate with neurologists and other healthcare professionals to develop tailored patient management plans.
- Intra-Procedure Support:

- Provide technical expertise and guidance during DBS procedures, ensuring proper device implantation and optimal system functionality.
- Operate and troubleshoot DBS programming equipment in real-time during the case.
- Maintain a professional and supportive presence in the procedural setting, ensuring smooth communication and patient safety.
- Post-Procedure Support:

- Program and adjust DBS devices based on patient feedback and clinical evaluations to optimize therapy outcomes.
- Train patients, caregivers, and healthcare providers on device usage, care, and troubleshooting.
- Monitor therapy progress and promptly address any technical or clinical issues in collaboration with the neurologist.

**_ Operational and Equipment Management_**
- Coordinate and manage all equipment required for DBS procedures, including ordering, setup, and maintenance.
- Ensure proper functionality and calibration of DBS devices and programming tools before and after use.
- Track inventory levels and manage logistics for timely delivery of equipment and supplies to clinical sites.
- Maintain detailed records of equipment usage, repairs, and inventory to ensure compliance with regulatory standards.

**_ Team and Administrative Support_**
- Act as a liaison between the clinical team and the company to address product-related queries or concerns.
- Provide feedback to the internal team to improve products and procedures based on field experience.
- Support educational initiatives for neurologists, surgeons, and other healthcare professionals to enhance understanding and utilization of DBS therapy.
- Participate in team meetings, training sessions, and professional development opportunities to stay up to date with the latest advancements in DBS technology.

**_ General Responsibilities_**
- Liaising closely with the Territory Manager and Product Manager in helping manage/support all aspects of the territory
- Build and maintain strong relationships with healthcare providers, fostering trust and collaboration.
- Stay informed of clinical and technical developments in DBS therapy and share insights with the team and stakeholders.
- Ensure adherence to all regulatory and compliance requirements in your daily activities.

**Qualifications**

**_ Education and Experience_**
- Bachelor’s Degree in a relevant field (e.g., Biomedical Engineering, Neuroscience, Nursing, or similar)
- Minimum 3 years of experience in a clinical, technical, or field-based role within the medical device industry, particularly in neurology or movement disorders, is highly desirable.
- Prior DBS experience is advantageous
- Familiarity with supporting surgical or

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