Field Technical Specialist

2 months ago


Macquarie Park, Australia Abbott Laboratories Full time

An exciting **Brisbane based** opportunity has arisen for an experienced, enthusiastic and passionate **Field Technical Specialist** to support our Neuromodulation business**.**

Reporting to the _Regional Sales Manager_, this position is responsible for providing the technical expertise at implant / follow up and troubleshooting for the Territory Managers and Clinicians in Brisbane.

**The main aspects of this role include**:

- Providing procedure support through patient education, post-operative patient support and ongoing programming
- Liaising with Education to ensure personal levels of technical competence are at the highest standard
- Shared account management and ownership in consultation with the Territory Manager
- Liaising with Territory Management on Neuromodulation promotion, product, therapies, service and support
- Providing feedback re competition activity and customer feedback
- Completing monthly reports as required
- Sound understanding and compliance with industry (MTAA), Code of Conduct and Company Compliance requirements
- Tertiary qualifications in Science, Nursing or Human Movement (or related field)
- Experience in the clinical support of medical devices is advantageous
- Concisely and clearly communicate with the ability to articulate technical/clinical information
- Excellent communication and strong interpersonal skills
- Customer-centric focus with high level of empathy and tact
- Demonstrated experience with Microsoft Office suite

**What we offer you**
- Discounted Shares program
- Wellness Programs
- Professional and Personal development opportunities
- Being part of an organisation reputed to be a World’s Top Employer recognised for our workplace culture that values healthy living, diversity and equal opportunity

**Abbott is committed to building a diverse workforce that values diversity across gender, age, culture, disability and lifestyle.**

In order to be eligible to work for Abbott in Australia or New Zealand, you must hold current working rights with no restrictions, for the respective country applicable.



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