Sydney Onsite IT Support Specialist

3 weeks ago


Macquarie Park, Australia 3001 DXC Technology Australia Pty Limited Full time

Company Overview

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DXC Technology Australia Pty Limited, a leading technology services company, offers exciting career opportunities for Onsite Field Support Technicians. With a global presence and a strong commitment to innovation, we strive to deliver exceptional customer experiences.

Estimated Salary: AU$90,000 - AU$110,000 per year

Job Description:

We are seeking experienced Field Support Technicians to provide onsite support in the Sydney area. As an essential member of our team, you will be responsible for providing technical assistance, troubleshooting, and resolving issues related to hardware and software.

Required Skills and Qualifications:

  • Prior experience working in hardware break/fix and desk-side software support;
  • Excellent customer service skills;
  • Ability to work independently with minimal supervision;
  • Strong communication and problem-solving skills;
  • Proficiency in Microsoft Office 365 and ITIL/Service Now;
  • A valid Australian driver's license is required;
  • A Bachelor's degree in a relevant field or equivalent combination of education and experience;
  • Typically 3+ years of relevant work experience in industry, with a minimum of 1 year in a similar role;
  • Proven experience in infrastructure technology analysis;
  • Proficiencies in data analysis and a basic understanding of technical concepts;
  • A continuous learner that stays abreast with industry knowledge and technology.

Benefits:

  • A competitive salary range of AU$90,000 - AU$110,000 per year;
  • A comprehensive benefits package including health insurance, superannuation, and annual leave;
  • Ongoing training and professional development opportunities;
  • A dynamic and supportive work environment;
  • The opportunity to work with a diverse and talented team of professionals;
  • A hybrid working approach that acknowledges the importance of in-person collaboration while recognizing individual preferences and operational requirements;
  • An equal opportunities employer committed to fostering a culture of inclusion, belonging, and corporate citizenship.

How to Apply:

If you are a motivated and results-driven individual with a passion for delivering exceptional customer experiences, please submit your resume for consideration.



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