IT Support Specialist

2 weeks ago


Port Macquarie, New South Wales, Australia Axiom Technologies Full time

Axiom Technologies is a leading global IT services provider partnering with medium to large-scale enterprises. We deliver cutting-edge solutions that cater to their unique needs.

As an IT Support Specialist, you will play a crucial role in ensuring optimal service delivery within our clients' desktop computing environments. Your primary responsibilities will include providing onsite and on-call assistance to end-users, troubleshooting computer OS/Peripherals issues, and performing hardware/software installations.

We are seeking an experienced professional with exceptional customer service skills and technical abilities to join our team. The ideal candidate will possess knowledge of Windows operating systems, MS Office tools, and printer support. Additionally, they should have excellent communication skills, both oral and written, and be able to work effectively in a collaborative team environment.

Key Responsibilities:

  • Troubleshoot computer OS/Peripherals issues
  • Perform hardware/software installations
  • Provide onsite and on-call assistance to end-users
  • Maintain accurate records of incidents and resolutions

Requirements:

  • 2+ years of relevant experience
  • Degree in Computer Science or related field
  • Excellent customer service skills
  • Knowledge of Windows operating systems and MS Office tools
  • Printer support experience

Benefits:

  • Flexible work arrangement (Rostering System)
  • Opportunity to work on diverse IT projects/cases
  • Be your own boss (Take IT requests/work cases of your own choosing)

We offer a competitive salary of $65,000 - $75,000 per annum, commensurate with experience. If you are looking for a challenging role that offers opportunities for growth and development, please apply today



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