Appliance Service Technician

6 days ago


Brisbane, Queensland, Australia Fisher & Paykel Customer Services Pty Ltd Full time
Company Overview
Fisher & Paykel Customer Services Pty Ltd is an iconic Australasian brand with a global presence. Our strong local heritage inspires a culture of curiosity and passion to develop solutions that put people first.
We value being trusted, sustainably minded, innovative, generous, and curious. As a team, we take a collaborative approach, fostering an environment where all ideas are heard, evaluated, and tested against our goal of becoming the world's most human-centred appliance brand.

The Role
A high-calibre Appliance Service Technician is sought after to join our Brisbane South team. This role requires someone who is customer-focused, sustainably-minded, and equipped to fix appliances and air-conditioners efficiently using our spare parts to satisfy long-standing customers.

Key Responsibilities
  • Deliver professional quality service repairs directly to customers at their residence or in the workshop.
  • Maintain superior product knowledge through training media, service manuals, and training sessions.
  • Complete paperwork and documents related to service work and cash collection.
  • Manage van stock of spare parts inventory effectively.

Salary
This full-time position comes with a competitive salary range of $80,000-$120,000 per annum, depending on experience, as well as incentives for meeting performance targets.

Benefits
We offer a comprehensive benefits package, including tools of the trade, a company vehicle, uniform, phone, and continuous training, development, and support opportunities. Career progression is also available for motivated individuals.

What We're Looking For
To be successful in this role, you'll need:
  • Electrical License or Restricted Electrical Workers License (Disconnect & Reconnect Appliances)
  • Strong communication skills and PC skills
  • Ability to provide premium customer service
  • A positive, friendly, and approachable nature



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