High Performance Customer Service Specialist

1 week ago


Brisbane, Queensland, Australia Hudson Australia Full time

We are seeking a highly skilled High Performance Customer Service Specialist to join our team at Hudson Australia.

This is a rewarding opportunity to work in a fast-paced environment, providing exceptional customer support services and contributing to the success of our business.

About the Role:

As a High Performance Customer Service Specialist, you will be responsible for supporting team performance with legal filing and administrative duties. You will also provide advice and guidance to customers, liaise with other business parts to refer and resolve customer requests, and monitor and prioritize workloads.

You will assess and resolve escalated enquiries/incidents within service agreement timeframes, develop and implement efficient work practices, identify and assess team training needs, and provide on-the-job training and development.

About You:

To be successful in this role, you will need previous experience as a Customer Service Officer or similar field, experience in a fast-paced environment, strong attention to detail, computer planning skills to manage multiple priorities, and confident communication skills.

You will also have the ability to multitask, work collaboratively in a high-performance team environment, and effectively use Microsoft products and other IT systems to maintain accurate customer and property records.

What We Offer:

Hudson Australia offers a competitive salary package of approximately $46,270 per year, plus superannuation benefits.

The successful candidate will work 38 hours per week, Monday to Friday, in the Brisbane CBD office. We encourage applicants with full Australian work rights to apply.



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