Event Sales Director

2 weeks ago

Australia Accor Hotels Full time
{"title": "Director of Event Sales & Services", "description": "Join Our Team as a Director of Event Sales & Services

At Accor Hotels, we are committed to delivering exceptional experiences to our guests. As a Director of Event Sales & Services, you will play a key role in ensuring that every event is a success. Your primary responsibility will be to liaise between multiple departments to meet the needs and exceed the expectations of our clients.

Key Responsibilities:
  • Consistently offer professional, friendly, and engaging service to our clients.
  • Direct and manage all activity related to the Catering office, ensuring all service standards are followed.
  • Responsible for all catering, from booking to execution and conference services from the time a contract becomes definite to execution.
  • Prepare an annual budget for approval and administer that budget in a fiscally responsible manner.
  • Establish and maintain rapport with clients, prior to, during, and post-conference, exceeding their expectations and encouraging repeat business.
  • Conduct site inspections as required.
  • Develop annual business plans for the department in conjunction with the Director of Sales & Marketing.
  • Ensure that function bookings, group resumes, and event contracts are prepared and distributed accurately and efficiently.
  • Ensure meeting and function rooms are properly maintained at all times, liaising with food and beverage outlets regarding reservations and flow of clients.
  • Work closely with the Director of Sales & Marketing to prepare monthly forecasts.
  • Balance operational, administrative, and colleague needs.
  • Follow departmental policies and procedures.
  • Follow all safety policies.
  • Other duties as assigned.
Requirements:
  • Previous leadership experience within a similar role required.
  • Computer literate in Microsoft Windows applications required.
  • University/College degree in a related discipline preferred.
  • Excellent communication skills, both written and verbal required.
  • Strong interpersonal and problem-solving abilities.
  • Highly responsible & reliable.
  • Ability to focus attention on guest needs, remaining calm and courteous at all times.
Physical Aspects of Position:
  • Frequent standing and walking throughout shift.
  • Occasional kneeling, pushing, pulling, lifting.
  • Occasional ascending or descending ladders, stairs, and ramps.
Visa Requirements:

Must have proof of eligibility to work in the United States.

Our Commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.

Why Work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://www.accor.com/en/careers

Do what you love, care for the world, dare to challenge the status quo#BELIMITLESS

Additional Information

All your information will be kept confidential according to EEO guidelines.

"}

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