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Director of Events

2 months ago


Australia Accor Hotels Full time

About the Role

We are seeking a highly skilled and experienced Director of Events to join our team at Accor Hotels. As a key member of our hospitality team, you will be responsible for managing and executing all catering and conference services activities at our hotel.

Key Responsibilities

  • Guest Service
    • Provide exceptional guest service to our clients, ensuring their needs are met and exceeded.
  • Catering Operations
    • Manage and execute all catering activities, from booking to execution.
    • Develop and implement strategic action plans to enhance the operation of the Conference Services & Catering department.
  • Financial Management
    • Prepare and administer an annual budget for the department.
    • Monitor revenue and costs, and develop strategies to maximize shareholder return.
  • Team Leadership
    • Lead and motivate a team of Conference Services Managers.
    • Develop and implement training programs to enhance the skills and knowledge of team members.
  • Client Relationships
    • Establish and maintain strong relationships with clients, exceeding their expectations and encouraging repeat business.
  • Operational Excellence
    • Ensure adherence to all Fairmont Hotel and Resorts core standards for Conference Services and Banquets.
    • Implement and maintain high standards of quality, safety, and hygiene in all aspects of catering and conference services.

Requirements

  • Education
    • Bachelor's degree in Hotel Management or equivalent experience.
  • Experience
    • Five years' experience as a Senior Leader in Conference Services and Catering in luxury and mid-level to large properties.
  • Skills
    • Proven ability to plan and organize events effectively, with an acute sense of detail.
    • Assertive, professional, and positive with a proven ability to develop and lead in a team environment.
    • Excellent interpersonal and communication skills, both written and verbal.
    • Previous knowledge and experience in food and beverage is required.
    • Ability to understand and interpret financial data.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, please submit your application.