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Director of Events
2 months ago
About the Role
We are seeking a highly skilled and experienced Director of Events to join our team at Accor Hotels. As a key member of our hospitality team, you will be responsible for managing and executing all catering and conference services activities at our hotel.
Key Responsibilities
- Guest Service
- Provide exceptional guest service to our clients, ensuring their needs are met and exceeded.
- Catering Operations
- Manage and execute all catering activities, from booking to execution.
- Develop and implement strategic action plans to enhance the operation of the Conference Services & Catering department.
- Financial Management
- Prepare and administer an annual budget for the department.
- Monitor revenue and costs, and develop strategies to maximize shareholder return.
- Team Leadership
- Lead and motivate a team of Conference Services Managers.
- Develop and implement training programs to enhance the skills and knowledge of team members.
- Client Relationships
- Establish and maintain strong relationships with clients, exceeding their expectations and encouraging repeat business.
- Operational Excellence
- Ensure adherence to all Fairmont Hotel and Resorts core standards for Conference Services and Banquets.
- Implement and maintain high standards of quality, safety, and hygiene in all aspects of catering and conference services.
Requirements
- Education
- Bachelor's degree in Hotel Management or equivalent experience.
- Experience
- Five years' experience as a Senior Leader in Conference Services and Catering in luxury and mid-level to large properties.
- Skills
- Proven ability to plan and organize events effectively, with an acute sense of detail.
- Assertive, professional, and positive with a proven ability to develop and lead in a team environment.
- Excellent interpersonal and communication skills, both written and verbal.
- Previous knowledge and experience in food and beverage is required.
- Ability to understand and interpret financial data.
What We Offer
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, please submit your application.