Leader of Client Retention and Growth

5 days ago

Sydney, New South Wales, Australia beBeeClientSuccess Full time $120,000 - $180,000
Head of Client Experience and Growth

The successful candidate will have dual responsibilities: leading the client experience cross-functional team to maximise membership retention, and collaborating closely with the Head of Growth to drive strategic growth projects across the sales and retention funnel.

This role requires a unique blend of leadership, analytical and problem-solving skills, as well as exceptional communication and interpersonal skills. The ideal candidate will be proactive and results-oriented, with a strong focus on delivering measurable outcomes.

Key Responsibilities:

  1. Lead and coach a team of client success managers, providing guidance and support to ensure their success in delivering outstanding client experiences and achieving membership retention targets.

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