Claims Specialist Career

1 week ago


Adelaide, South Australia beBeeClaimsManagement Full time $60,000 - $100,000

About the Role:

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We are seeking a skilled Claims Management Professional to join our team. In this dynamic role, you will be responsible for reviewing and identifying claims that do not fall within the scope of policies to ensure correct outcomes.

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Key Responsibilities:

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  • Review and identify claims that do not fall within the scope of policies to ensure correct outcomes.
  • Liaise with stakeholders to discuss outcomes and dispute resolution.
  • Prepare and draft documentation for stakeholders when required.
  • Develop customer relationships to understand and meet their needs, delivering a positive customer experience.
  • Maintain knowledge of insurance guidelines, legislation, regulations, and court decisions.
  • Recommend policy changes for continuous improvement and compliance.
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Requirements:

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  • Demonstrated claims management experience in a complex Customer Service environment.
  • Ability to optimise business value by delivering high-quality services and positive customer experiences.
  • Possess technical knowledge of relevant insurance lines and associated legislation.
  • High attention to detail and technical proficiency with systems, software, databases, and communication tools.
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What We Offer:

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  • A collaborative and supportive work environment where you can thrive and grow.
  • Opportunities for professional development and career advancement.
  • A comprehensive benefits package including access to over 10,000 on-demand learning resources and programs.
  • Flexible working arrangements to support your work/life balance.
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Our Culture:

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  • We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are valued for the perspectives and talents they bring to work.


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