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Senior Claims Specialist
2 weeks ago
Take the next step.
Be part of something bigger at Suncorp.
Senior Claims Specialist - High Value and Complex Claims Lead complex liability and professional indemnity claims with strategic impactCollaborate with legal teams, panel firms, and internal stakeholdersDrive resolution of high-value claims and contribute to technical excellenceWe're seeking a Senior Claims Specialist for a 12-month contract to manage a portfolio of high-value and complex Specialty claims, including professional indemnity, injury, and property liability.
You'll provide strategic advice, manage litigation, and collaborate with internal legal teams and external counsel.
This role is pivotal in ensuring claims are resolved efficiently and fairly, while supporting the technical development of the broader team.What You'll DoManage end-to-end claims across class actions, cluster claims, and high-value exposuresProvide strategic advice on policy interpretation, litigation, and claim resolutionCollaborate with internal legal teams, panel firms, and counsel to manage legal complexitiesAttend mediations, settlement conferences, and court proceedings as requiredSupport technical oversight and mentoring within the Specialty claims teamDevelop governance frameworks and reporting for emerging risks and financial impactsPromote alignment of claims strategies across internal stakeholdersContribute to process improvements and cost reduction initiativesOperate within delegated authority and promote a positive risk cultureWhat You'll BringTertiary qualifications in law, business, or insurance (mandatory)Industry qualifications such as Diploma in Financial Services (mandatory)5-10 years' experience managing complex liability or professional indemnity claimsLitigation experience, including briefing panel firms or direct involvement (mandatory)Strong analytical, negotiation, and decision-making skillsExcellent communication and stakeholder engagement capabilitiesExperience mentoring and developing team membersSound knowledge of relevant legislation and claims systemsWhat You'll EnjoyA range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave and unlimited paid emergency response leaveDiscounts and offers on a range of retail favourite stores as well as insurance productsGive back to our communities with payroll giving, donation matching and paid volunteer leaveInvest in your brighter future with ongoing study support and career development programs; andPrioritise your work/life balance with our robust employee assistance program and dedicated employee councilAt Suncorp, we believe our strength lies in the diversity, talent, and passion of our people.
We're committed to creating an inclusive culture where everyone feels valued, connected, and empowered to thrive.
If you require support or adjustments to participate equitably in our recruitment process or in the workplace, please contact for a confidential conversation.Advertised: 02 Sep 2025 AUS Eastern Standard TimeApplications close: 16 Sep 2025 AUS Eastern Standard TimeDon't see your dream job posted?
No problem, sign up for job alerts and we'll let you know once something becomes available.Manage a portfolio of complex and high-value liability claims, providing strategic advice and driving timely, commercial outcomes.
