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Customer Service Representative
1 month ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor at our King William St branch in Adelaide's CBD.
As a Customer Service Advisor, you will be responsible for delivering exceptional customer service, managing transactional and savings needs, and connecting customers with specialists when required.
Key Responsibilities- Provide personalized service to customers, responding to their queries and resolving issues in a timely and professional manner.
- Manage customer transactions, including deposits, withdrawals, and account inquiries.
- Work collaboratively with colleagues to achieve branch goals and deliver outstanding service.
- Stay up-to-date with banking products and services, and provide customers with information and guidance as needed.
- Contribute to a positive and inclusive branch culture, promoting a culture of excellence and customer-centricity.
As a Customer Service Advisor with BankSA, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment.
We offer a competitive salary and benefits package, as well as opportunities for career growth and professional development.
Our team is committed to creating a culture of excellence and customer-centricity, and we are looking for individuals who share our values and are passionate about delivering exceptional customer service.
Requirements- Previous customer service experience, preferably in a banking or financial services environment.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Ability to work in a fast-paced environment, managing multiple priorities and deadlines.
- Basic numeracy and literacy skills, with the ability to accurately process transactions and maintain accurate records.
- Availability to work a variety of shifts, including weekends and public holidays.
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
Please submit your application, including your resume and a cover letter outlining your experience and qualifications.
