Customer Service Representative
2 weeks ago
We are seeking a highly motivated and customer-focused individual to join our Contact Centre team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, responding to a variety of inquiries, and resolving customer complaints in a timely and professional manner.
Key Responsibilities:- Respond to customer inquiries via phone and e-channels
- Assist customers with queries about Ambulance Cover, Services, and Ambulance-related invoices
- Proactively manage complaints or disputes with a customer-focused approach
- Communicate across internal teams to ensure swift resolution of customer matters
- Maintain accurate customer records
- Contribute suggestions to continuous improvement of processes and procedures
- Exceptional communication skills and ability to build rapport with customers
- Motivated to work collaboratively in a team environment
- A genuine passion to deliver exceptional customer service
- Flexible and positive attitude, with a willingness to adapt to change
This is a full-time position, working on a roster between 8:30am and 5:00pm, Monday to Friday. The role is based in our Eastwood office on Greenhill Road. If you are a customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Customer Service Representative
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Adelaide, South Australia SMAART Recruitment Full time{"h1": "Customer Service Representative", "p": "We are seeking a Customer Service Representative to join our team at SMAART Recruitment. As a Customer Service Representative, you will be responsible for managing the accounts of VIP customers, providing exceptional customer service, and creating memorable experiences for our customers.Key Responsibilities:*...
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Customer Service Representative
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Adelaide, South Australia SA Health Full timeCustomer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our Contact Centre team as a Customer Service Representative.As a key member of our team, you will be responsible for providing exceptional customer service to our clients, responding to a variety of inquiries, and resolving customer...
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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