Senior Customer Success Manager

5 days ago


Melbourne, Victoria, Australia Genesys Full time
About the Role

The Senior Technical Account Manager is responsible for managing and growing customer relationships.

They must demonstrate professionalism, accountability, and experience while establishing partnerships and collaborations within the organization.



  • Melbourne, Victoria, Australia ClearCompany Full time

    We're seeking a highly skilled Senior Customer Success Representative to join our team in Melbourne. As a key member of our ANZ team, you will play a crucial role in ensuring customer satisfaction and loyalty.Your primary responsibilities will include:Developing and maintaining strong relationships with customers to ensure their needs are met.Providing...


  • Melbourne, Victoria, Australia KnowBe4 Full time

    About the RoleAs a Customer Success Manager at KnowBe4, you will be responsible for building and maintaining strong relationships with our clients. This includes delivering exceptional customer experiences, maximizing the use of our products, and driving business growth.You will work closely with our clients to understand their objectives, develop strategies...


  • Melbourne, Victoria, Australia Tideri Jobbörse Full time

    About KnowBe4 KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day. Fortune has...


  • Melbourne, Victoria, Australia Sinch Full time

    About the RoleThe Senior Onboarding Specialist will play a critical role in ensuring that our new customers have a successful onboarding experience. This will involve working closely with the sales team to ensure a smooth transition and providing ongoing support to our customers.ResponsibilitiesPlan and oversee onboarding processes for accounts.Work with...


  • Melbourne, Victoria, Australia Trustpilot, Inc. Full time

    About UsTrustpilot, Inc. began with a vision to be the universal symbol of trust, connecting consumers and businesses through reviews. We strive for openness, independence, and impartiality – empowering consumers to make informed choices and businesses to build trust, grow, and improve.We've made significant strides since our inception in 2007,...


  • Melbourne, Victoria, Australia Aaron Sansoni Group Full time

    About the RoleWe are seeking an experienced Event Success Manager to join our team at Aaron Sansoni Group International.This is a mid-senior level, full-time position that offers a unique opportunity to make a real impact on our events and customer service.The successful candidate will have a strong background in event ticketing, customer service, or account...


  • Melbourne, Victoria, Australia Phocas Ltd Full time

    OverviewWe are a business planning and analytics company that helps companies achieve their goals by turning complex data into actionable insights.As a CUSTOMER SUCCESS CONSULTANT, you'll play a critical role in ensuring our customers get value from their investment in Phocas. Your primary purpose will be to retain our customers, turn them into advocates for...


  • Melbourne, Victoria, Australia nCino Full time

    nCino is a leading cloud banking platform that offers exciting career opportunities for individuals who want to make a difference in the industry.Job Profile OverviewThe Customer Success Director will be responsible for ensuring the success of a small portfolio of nCino's customers. This involves driving customer adoption and success by providing advice,...


  • Melbourne, Victoria, Australia Zenput Full time

    Global restaurant brands rely on Crunchtime's software solutions to manage their operations. Our platform provides a suite of back-of-house tools that serve as the source of truth for work happening across the organization. The goal is to improve the way work gets done in the field, ensuring every location operates like your best location.About the...


  • Melbourne, Victoria, Australia EstimateOne Pty Ltd Full time

    The RoleWe're seeking a Custome Success Manager to oversee high-value customer segments, allocated across Subbie, Supplier, and Builder customers. As a key member of our team, you'll build strong relationships with these customers, understanding their specific needs and challenges.Your responsibilities will include:Managing a portfolio of high-value...


  • Melbourne, Victoria, Australia Autodesk Full time

    Job DescriptionAs a Customer Success Consultant at Autodesk, your primary responsibility will be to help our customers achieve their business goals by executing a range of services that drive adoption and innovation. This will include post-sale account management, customer relationship development, and strategic advisory services.You will work closely with...


  • Melbourne, Victoria, Australia Motorola Solutions Full time

    Senior Talent Acquisition Lead at Motorola SolutionsCompany OverviewMotorola Solutions is a global leader in the development and implementation of critical communications, video security and command center technologies. Our products support public safety agencies and enterprises alike, enabling coordination that's critical for safer communities, schools,...


  • Melbourne, Victoria, Australia Promapp Full time

    About Promapp:We're a global leader in process excellence, empowering organizations to achieve their goals through efficient and effective business processes.Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on our expertise to drive digital transformation journeys by streamlining, automating, and optimizing their business...


  • Melbourne, Victoria, Australia NetApp Full time

    Job DescriptionWe are seeking an experienced Keystone Success Manager to join our team at NetApp. In this role, you will be responsible for managing customer relationships, identifying new business opportunities, and developing strategic plans to drive customer growth and retention.ResponsibilitiesMeeting with customers to discuss their current needs and...


  • Melbourne, Victoria, Australia nCino Full time

    nCino, the worldwide leader in cloud banking, offers a unique opportunity for individuals who want to make a meaningful impact in customer success.Job Profile SummaryThis position is designed for a talented individual who can play an essential role in driving impactful follow-up conversations between customers and internal cross-functional teams. As a...


  • North Melbourne, Victoria, Australia Recruitment Innovations Pty Ltd Full time

    Job SummaryWe are seeking an experienced and qualified Senior Customer Relations Manager to join our team at Recruitment Innovations Pty Ltd. The successful candidate will be responsible for managing and developing a motivated customer service team to deliver exceptional customer experiences.Key ResponsibilitiesManage and develop a motivated customer service...


  • Melbourne, Victoria, Australia Coles Full time

    Coles Group is seeking a seasoned Senior Customer Insights Manager to join our Marketing team. As one of Australia's largest brands, we connect with millions of customers each week, and this role will play a critical part in driving our brand forward.About the TeamWe're a dynamic team dedicated to connecting our customers with relevant content through...


  • Melbourne, Victoria, Australia Barco Full time

    Job OverviewThe Operations & Services Manager will play a pivotal role in shaping our team's success by developing and implementing strategies that drive customer satisfaction, quality, and productivity.Main ObjectivesEnhance Customer Experience: Design and implement processes that consistently deliver high-quality services to meet and exceed customer...


  • Melbourne, Victoria, Australia Commify Group Full time

    Job OverviewAt Commify Group, we are committed to delivering exceptional business communication solutions. Our innovative approach has enabled us to become a leader in the industry, serving over 50,000 businesses across nine countries.ResponsibilitiesDevelop and maintain strong relationships with customers as their primary point of contactProactively engage...


  • Melbourne, Victoria, Australia Humanforce Full time

    Job DescriptionAs a Strategic Customer Success Manager at Humanforce, you will play a crucial role in driving customer satisfaction, retention, and revenue growth. You will be responsible for developing and executing strategic account plans, collaborating with the Account Management team, and delivering value to customers through regular interactions and...