Customer Success Manager

About the RoleAs a Customer Success Manager at KnowBe4, you will be responsible for building and maintaining strong relationships with our clients. This includes delivering exceptional customer experiences, maximizing the use of our products, and driving business growth.You will work closely with our clients to understand their objectives, develop strategies...

About KnowBe4 KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day. Fortune has...

OverviewWe are a business planning and analytics company that helps companies achieve their goals by turning complex data into actionable insights.As a CUSTOMER SUCCESS CONSULTANT, you'll play a critical role in ensuring our customers get value from their investment in Phocas. Your primary purpose will be to retain our customers, turn them into advocates for...

nCino is a leading cloud banking platform that offers exciting career opportunities for individuals who want to make a difference in the industry.Job Profile OverviewThe Customer Success Director will be responsible for ensuring the success of a small portfolio of nCino's customers. This involves driving customer adoption and success by providing advice,...

Global restaurant brands rely on Crunchtime's software solutions to manage their operations. Our platform provides a suite of back-of-house tools that serve as the source of truth for work happening across the organization. The goal is to improve the way work gets done in the field, ensuring every location operates like your best location.About the...

The RoleWe're seeking a Custome Success Manager to oversee high-value customer segments, allocated across Subbie, Supplier, and Builder customers. As a key member of our team, you'll build strong relationships with these customers, understanding their specific needs and challenges.Your responsibilities will include:Managing a portfolio of high-value...

Job DescriptionAs a Customer Success Consultant at Autodesk, your primary responsibility will be to help our customers achieve their business goals by executing a range of services that drive adoption and innovation. This will include post-sale account management, customer relationship development, and strategic advisory services.You will work closely with...

About Promapp:We're a global leader in process excellence, empowering organizations to achieve their goals through efficient and effective business processes.Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on our expertise to drive digital transformation journeys by streamlining, automating, and optimizing their business...

Job DescriptionWe are seeking an experienced Keystone Success Manager to join our team at NetApp. In this role, you will be responsible for managing customer relationships, identifying new business opportunities, and developing strategic plans to drive customer growth and retention.ResponsibilitiesMeeting with customers to discuss their current needs and...

nCino, the worldwide leader in cloud banking, offers a unique opportunity for individuals who want to make a meaningful impact in customer success.Job Profile SummaryThis position is designed for a talented individual who can play an essential role in driving impactful follow-up conversations between customers and internal cross-functional teams. As a...

Job OverviewThe Operations & Services Manager will play a pivotal role in shaping our team's success by developing and implementing strategies that drive customer satisfaction, quality, and productivity.Main ObjectivesEnhance Customer Experience: Design and implement processes that consistently deliver high-quality services to meet and exceed customer...

Job OverviewAt Commify Group, we are committed to delivering exceptional business communication solutions. Our innovative approach has enabled us to become a leader in the industry, serving over 50,000 businesses across nine countries.ResponsibilitiesDevelop and maintain strong relationships with customers as their primary point of contactProactively engage...

Job DescriptionAs a Strategic Customer Success Manager at Humanforce, you will play a crucial role in driving customer satisfaction, retention, and revenue growth. You will be responsible for developing and executing strategic account plans, collaborating with the Account Management team, and delivering value to customers through regular interactions and...

At The Simpro Group Pty Ltd, we're seeking a Customer Success Expert to play a pivotal role in maintaining regular communication with our valued customers. This dedicated professional will be responsible for resolving issues, assisting customers in optimizing product utilization, and ultimately ensuring their long-term success.About the RoleThe Customer...

The Sales Operations & Insights Analyst role at Xero offers a unique chance to leverage data-driven insights, coordinate campaigns, and measure outcomes. As a member of the newly created Customer Success team, you will empower customers to achieve their business goals.**Responsibilities include:**Analysing customer data from various sources, including Xero,...

This is a Customer Success People Lead role with one of the leading companies in AU right now -- Xero -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the takes off.More About the Role at Xero **How you'll make an impact** The customer is the heart and soul of Xero and our newly formed Customer Success Team...

About the RoleThe Senior Onboarding Specialist will play a critical role in ensuring that our new customers have a successful onboarding experience. This will involve working closely with the sales team to ensure a smooth transition and providing ongoing support to our customers.ResponsibilitiesPlan and oversee onboarding processes for accounts.Work with...

About the RoleThe Senior Technical Account Manager is responsible for managing and growing customer relationships.They must demonstrate professionalism, accountability, and experience while establishing partnerships and collaborations within the organization.

We're seeking a highly skilled Senior Customer Success Representative to join our team in Melbourne. As a key member of our ANZ team, you will play a crucial role in ensuring customer satisfaction and loyalty.Your primary responsibilities will include:Developing and maintaining strong relationships with customers to ensure their needs are met.Providing...

Job Description We're looking for a Commercial Customer Success Engineer to drive the success of Procore's strategic commercial customers. In this role, you'll be the product champion of Procore and serve as a subject matter expert. You will succeed in this role when the customer succeeds in adopting and realizing business performance gains from their...