Customer Success Lead
4 days ago
As a Strategic Customer Success Manager at Humanforce, you will play a crucial role in driving customer satisfaction, retention, and revenue growth. You will be responsible for developing and executing strategic account plans, collaborating with the Account Management team, and delivering value to customers through regular interactions and business reviews.
Responsibilities:- Strategic Account Planning: Craft and implement tailored account plans to meet the unique needs of each client, ensuring alignment with sales strategy to drive maximum revenue growth.
- Sales Collaboration: Work closely with the Account Management team to understand customer pain points, identify opportunities for expansion, and develop effective sales strategies.
- Value Delivery and Nurturing: Showcase the value of Humanforce products to customers, ensuring they achieve their desired outcomes and foster strong relationships through regular interactions and business reviews.
- Retention and Renewals: Monitor health metrics, identify at-risk accounts, and execute retention strategies to ensure long-term customer satisfaction and loyalty.
- A flexible working environment that supports your career and personal goals.
- The opportunity to be part of a fast-growing tech company that makes a real difference in people's lives.
- Access to Go1, a platform that supports your professional development and growth.
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Commercial Success Director
6 days ago
Melbourne, Victoria, Australia Lead Group Full timeCommercial Success Director Job DescriptionWe seek a highly skilled Commercial Success Director to drive revenue growth by developing and executing sales strategies that expand our customer base.Main AccountabilitiesResponsible for developing and executing sales strategies to drive revenue growth.Maintain and develop strong customer relationships to increase...
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Customer Success People Lead
3 days ago
Melbourne, Victoria, Australia Xero Full timeThis is a Customer Success People Lead role with one of the leading companies in AU right now -- Xero -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the takes off.More About the Role at Xero **How you'll make an impact** The customer is the heart and soul of Xero and our newly formed Customer Success Team...
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Customer Success Lead
5 days ago
Melbourne, Victoria, Australia Barco Full timeJob OverviewThe Operations & Services Manager will play a pivotal role in shaping our team's success by developing and implementing strategies that drive customer satisfaction, quality, and productivity.Main ObjectivesEnhance Customer Experience: Design and implement processes that consistently deliver high-quality services to meet and exceed customer...
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Customer Success Strategy Lead
1 hour ago
Melbourne, Victoria, Australia Xero Full timeJob OverviewRoman Health Pharmacy LLC is seeking a seasoned Customer Success Strategy Lead to spearhead our customer success initiatives. This role will be responsible for leading a team of specialists in driving customer retention, satisfaction, and growth.About the RoleThe ideal candidate will have 4+ years of experience in customer success, sales, or a...
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Customer Success Lead
1 hour ago
Melbourne, Victoria, Australia Ordermentum Full timeAs a Customer Success Manager at Ordermentum, you'll play a vital role in shaping the future of the company.Key ResponsibilitiesIdentify and address customer pain points, providing innovative solutions to drive growth and retentionDevelop and execute strategies to maximize Ordermentum's features and capabilitiesCultivate strong relationships with key...
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Customer Success People Lead
4 hours ago
Melbourne, Victoria, Australia Xero Full timeOur PurposeAt Xero, we're here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we're not only making life better for small business, we'll be building a stronger economy that can change the world.How you'll make an...
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Lead Sales Growth Manager
6 days ago
Melbourne, Victoria, Australia Lead Group Full timeIn this challenging and rewarding role as Sales and Revenue Lead, you will have the opportunity to make a significant impact on the success of Lead Group. Your primary responsibility will be to develop and execute sales strategies that drive revenue growth.Key Accountabilities:Develop and implement sales strategies that align with business objectives.Build...
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Revenue Expansion Lead
6 days ago
Melbourne, Victoria, Australia Lead Group Full timeWe are looking for a highly motivated Revenue Expansion Lead to join our team and drive revenue growth through sales strategy development and execution.Job Description As a key member of our team, you will be responsible for identifying and pursuing new business opportunities, building and maintaining strong customer relationships, and leading a...
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Professional Services Lead
6 days ago
Melbourne, Victoria, Australia Lead Group Full timeWe are seeking an experienced sales professional to join our team and drive revenue growth through strategic planning and execution.About the TeamYou will be part of a dynamic and collaborative team that is dedicated to delivering innovative solutions and exceptional service.Key Responsibilities:Develop and execute comprehensive sales strategies that drive...
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Customer Success Director
2 days ago
Melbourne, Victoria, Australia nCino Full timenCino is a leading cloud banking platform that offers exciting career opportunities for individuals who want to make a difference in the industry.Job Profile OverviewThe Customer Success Director will be responsible for ensuring the success of a small portfolio of nCino's customers. This involves driving customer adoption and success by providing advice,...
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Global Customer Success Lead
1 hour ago
Melbourne, Victoria, Australia Promapp Full timeNintex has a hybrid working model, enabling us to build culture, learn, and grow together.We value flexibility, collaboration, and innovation in everything we do.This role is remote, with intentional opportunities to collaborate and connect with your colleagues.We're looking for an experienced sales professional who can own the renewal process, drive...
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Customer Success Manager
6 days ago
Melbourne, Victoria, Australia KnowBe4 Full timeAbout the RoleAs a Customer Success Manager at KnowBe4, you will be responsible for building and maintaining strong relationships with our clients. This includes delivering exceptional customer experiences, maximizing the use of our products, and driving business growth.You will work closely with our clients to understand their objectives, develop strategies...
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Customer Success Professional
2 days ago
Melbourne, Victoria, Australia Promapp Full timeAbout Promapp:We're a global leader in process excellence, empowering organizations to achieve their goals through efficient and effective business processes.Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on our expertise to drive digital transformation journeys by streamlining, automating, and optimizing their business...
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Customer Success Manager
18 hours ago
Melbourne, Victoria, Australia Jenkin Beattie Full timeEnterprise Customer Success Manager - SAASFull Job DescriptionMy client is a rapidly growing Australian success story with a market leading SaaS solution aimed at the professional services market. Their workflow and automation software makes lives easier for their customers, increasing their ability to focus on core business and revenue generating...
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Customer Success Manager
18 hours ago
Melbourne, Victoria, Australia Jenkin Beattie Full timeEnterprise Customer Success Manager - SAASFull Job DescriptionMy client is a rapidly growing Australian success story with a market leading SaaS solution aimed at the professional services market. Their workflow and automation software makes lives easier for their customers, increasing their ability to focus on core business and revenue generating...
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Customer Success Partner
20 hours ago
Melbourne, Victoria, Australia WorkFocus Australia Full timeJoin Our Team: Delivering Exceptional Customer CareWe are proud to announce the opening of a Customer Success Partner position in our Victorian team. As a key member of our workforce, you will play a vital role in ensuring growth through exceptional customer service and professional interface. With a focus on building and nurturing client relationships, you...
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Customer Success Advocate
4 days ago
Melbourne, Victoria, Australia nCino Full timenCino, the worldwide leader in cloud banking, offers a unique opportunity for individuals who want to make a meaningful impact in customer success.Job Profile SummaryThis position is designed for a talented individual who can play an essential role in driving impactful follow-up conversations between customers and internal cross-functional teams. As a...
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Customer Success Manager
4 hours ago
Melbourne, Victoria, Australia Ordermentum Full timeDirect message the job poster from OrdermentumHead of People & Culture @ Ordermentum Pty Ltd | Culture, Leadership, CollaborationThis role could be based in either Melbourne or SydneyDo you want to join a team striving to transform how an industry trades through technology?Do you want to be part of a fun, diverse team of over 100 who are rapidly growing in a...
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Customer Success Architect
5 days ago
Melbourne, Victoria, Australia Avature Full timeA Customer Success Architect at IBM plays a crucial role in helping clients maximise the value of their existing products while expanding adoption of next-generation technologies. As a trusted strategic advisor, you will be working with some of the world's most influential enterprises and brands to solve complex problems using IBM's cutting-edge...
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Customer Success Manager
2 weeks ago
Melbourne, Victoria, Australia Tideri Jobbörse Full timeAbout KnowBe4 KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day. Fortune has...