Energy Customer Service Expert

3 days ago

Canberra, ACT, Australia beBeeCustomerService Full time $60,825 - $90,890

Job Overview:

We are seeking experienced customer service professionals to join our contact centre team, delivering exceptional customer experiences and providing expert advice on energy plans, products, and services.

Your Key Responsibilities:

  • Deliver high-quality customer service through inbound calls and other customer touchpoints
  • Assist with billing enquiries, payments, and account support
  • Promote energy plans, products, and services confidently and accurately
  • Provide feedback and suggestions to improve customer experience
  • E nsure compliance with regulatory requirements and customer service standards
  • Build and maintain strong relationships with customers and internal stakeholders

About You:

  • Experience in customer service (Contact Centre experience desirable)
  • Strong verbal and written communication skills
  • Ability to interpret numerical information and perform basic calculations
  • Confident computer skills, including customer management systems and Microsoft Office
  • Attention to detail, problem-solving ability, and resilience in a fast-paced environment
  • A customer-first mindset with the ability to adapt to changing needs

What We Offer:

  • A supportive team environment with full training provided
  • The opportunity to work with a leading provider of energy services
  • Career growth opportunities within a dynamic organisation
  • A role where you can make a genuine difference to the customer experience

  • Energy Customer Service Specialist

    2 days ago

    Canberra, ACT, Australia beBeeCustomerCentric Full time $60,000 - $100,000

    Deliver exceptional customer experiences and provide expert advice on energy plans, products, and services.Key ResponsibilitiesOffer high-quality customer service through inbound calls and other touchpoints.Assist with billing enquiries, payments, and account support.Promote energy plans, products, and services confidently and accurately.Provide feedback and...

  • Energy Sector Customer Service Position

    4 days ago

    Canberra, ACT, Australia beBeeEnergy Full time $55,000 - $82,000

    Customer Service Representative RoleA leading energy retailer is seeking enthusiastic Customer Service Experts to join their local Contact Centre team.Main Responsibilities:Deliver high-quality customer service via inbound calls and other customer interactions.Support with billing inquiries, payments, and account management.Promote energy plans, products,...

  • Energy Customer Care Specialist

    6 days ago

    Canberra, ACT, Australia beBeeExpert Full time

    Customer Service Expert RoleWe are seeking experienced Customer Service professionals to join our team. As a Customer Service Expert, you will be responsible for delivering exceptional customer experiences and providing expert advice across various energy plans, products, and services.Key Responsibilities:Delivering high-quality customer service through...

  • Expert Energy Advisor Opportunity

    6 days ago

    Canberra, ACT, Australia beBeeEnergyCareer Full time $60,000 - $90,000

    Customer Service Specialist A leading energy retailer seeks experienced Customer Service Experts to join their local Contact Centre team. This role is pivotal in delivering exceptional customer experiences and providing expert advice across a range of energy plans, products, and services. This position involves managing customer interactions across...

  • Lead Lawyer Energy Expert

    16 hours ago

    Canberra, ACT, Australia beBeeEnergyExpert Full time $180,000 - $250,000

    Lead Lawyer Energy ExpertA critical role in shaping Australia's clean energy future by developing and implementing law strategies for renewable energy projects.Key Responsibilities:Determine key legal aspects of energy, electricity, and renewables sectors.Negotiate agreements that balance commercial interests with regulatory compliance.Advise on project...

  • Renewable Energy Law Expert

    7 days ago

    Canberra, ACT, Australia beBeeEnergyLawExpert Full time $180,000 - $250,000

    Job Opportunity: Legal Expertise for Renewable EnergyWe are seeking a highly skilled legal professional to contribute to the development of Australia's clean energy sector. The successful candidate will have expertise in electricity, energy projects, and renewables.About the RoleCollaborate with senior leadership and the wider team to navigate complex legal...

  • Energy Solutions Specialist

    24 hours ago

    Canberra, ACT, Australia beBeeCustomer Full time $60,000 - $80,000

    Customer Experience AdvocateA leading energy retailer is seeking passionate customer service experts to join their local contact centre team. This role is central to delivering exceptional customer experiences and providing expert advice across a range of energy plans, products, and services.Key Responsibilities:Deliver high-quality customer interactions...

  • Energy Sector Support Specialist

    4 days ago

    Canberra, ACT, Australia beBeeCustomerService Full time $50,000 - $80,000

    Customer Service ExcellenceJob Description:We are seeking a skilled Customer Service Representative to deliver exceptional customer experiences and provide expert advice on energy plans, products, and services.The ideal candidate will manage customer interactions across multiple channels – phone, written, and face-to-face – ensuring every customer...

  • Energy Customer Support Specialist

    5 days ago

    Canberra, ACT, Australia beBeeCustomerService Full time $68,000 - $88,000

    Customer Service PositionWe are seeking a highly skilled and professional customer service expert to join our team. This role is ideal for individuals who enjoy working in a fast-paced environment and providing exceptional customer experiences.About the Role:This is a central role within our organization, responsible for managing customer interactions across...

  • Clean Energy Expert

    4 days ago

    Canberra, ACT, Australia beBeeAccountant Full time $100,000 - $125,000

    Are you a numbers expert looking to make a difference in the clean energy sector?We have an exciting opportunity for a Financial Accountant to join our team, where you'll play a key role in helping us achieve our mission of accelerating carbon abatement for Australia.About the role:As an APS Level 6 Financial Accountant, you'll be responsible for producing...