Business Relationship Manager

4 days ago

North Sydney Council, Australia beBeeRelationship Full time $100,000 - $130,000
Job Description:

The Client Success team follows a Client for Life Philosophy, ensuring every client receives value far exceeding their investment.

We seek to understand and surface clients' business priorities, breakdown challenges, and identify the most effective ways to support them in making informed decisions.

  • We build, develop, and manage relationships with various clients, ranging from senior C-levels to junior client professionals, ensuring they are successful in utilizing our services, resulting in customer satisfaction, retention, and growth.
  • We introduce our services and capabilities to new clients and communicate value to decision-makers.
  • We facilitate client calls, understand client priorities, and recommend a program of action that drives high value and return on investment.
  • We collaborate with internal partners to overcome obstacles and maximize the value we deliver to clients.
  • We conduct regular reviews of client performance and key engagement metrics.

Key requirements include 3-5 years of relevant professional experience, a proven track record of success, strong communication, collaboration, prioritization, critical thinking, and influencing skills, and a Bachelor's degree preferred. The ideal candidate will possess excellent relationship-building skills, be results-driven, and have a passion for delivering exceptional client experiences.

Required Skills and Qualifications:

Strong communication and interpersonal skills

Results-driven with a focus on delivering exceptional client experiences

Excellent relationship-building skills

A proven track record of success in a similar role

Strong problem-solving and analytical skills

Bachelor's degree or higher

Benefits:

This role offers opportunities for career growth and development, as well as a chance to work with a talented team dedicated to delivering exceptional client experiences. Our ideal candidate will be passionate about building long-term relationships with clients and driving business growth through strategic partnerships.

About Us:

We are a leading provider of innovative solutions designed to help businesses succeed. Our mission is to deliver exceptional client experiences and drive business growth through strategic partnerships. We pride ourselves on our commitment to excellence, integrity, and innovation.

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