Onsite IT Specialist

7 days ago

Newcastle, New South Wales, Australia First Focus Full time
Role Overview

First Focus is seeking an exceptional IT professional to join our team as an Onsite IT Specialist. As a key member of our technical team, you will provide onsite desktop and IT infrastructure support to our clients, working closely with our experienced engineers and technical account managers to maintain a best practice environment.

Key responsibilities include:

  • Providing onsite technical support to clients
  • Participating in project work to deploy solutions
  • Supporting servers, networking, and other IT equipment
  • Collaborating with the technical team to maintain a best practice environment
  • Working across technical infrastructure from desktop to firewall, backup systems, and software

Requirements:

  • Excellent technical skills, with a strong understanding of Microsoft AD, Exchange, Azure, and Office 365 environments
  • Generalist networking skills, with experience working with IT infrastructure
  • Excellent written and spoken English, with a great phone manner
  • Great attention to detail and time management skills
  • Experience working with an IT outsourcer or service provider (desired)
  • Must have a vehicle and full driver's license (mandatory)

What We Offer:

  • A competitive salary package, including up to $70k
  • Free access to Uprise, including 1:1 coaching sessions from qualified psychologists or counsellors
  • A flexible work-life balance, with opportunities for personal and professional development
  • A great team culture, with regular social events and a focus on equality, charity, and the environment
  • Option of a Tesla company car as part of your ongoing employment package (conditions apply)

First Focus welcomes applications from Neurodiverse candidates. We recommend and appreciate disclosure along with the application so that a copy of our Neurodiversity Statement can be provided outlining the flexible options we can offer to best showcase your skills.

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