Onsite IT Specialist
7 days ago
First Focus is seeking an exceptional IT professional to join our team as an Onsite IT Specialist. As a key member of our technical team, you will provide onsite desktop and IT infrastructure support to our clients, working closely with our experienced engineers and technical account managers to maintain a best practice environment.
Key responsibilities include:
- Providing onsite technical support to clients
- Participating in project work to deploy solutions
- Supporting servers, networking, and other IT equipment
- Collaborating with the technical team to maintain a best practice environment
- Working across technical infrastructure from desktop to firewall, backup systems, and software
Requirements:
- Excellent technical skills, with a strong understanding of Microsoft AD, Exchange, Azure, and Office 365 environments
- Generalist networking skills, with experience working with IT infrastructure
- Excellent written and spoken English, with a great phone manner
- Great attention to detail and time management skills
- Experience working with an IT outsourcer or service provider (desired)
- Must have a vehicle and full driver's license (mandatory)
What We Offer:
- A competitive salary package, including up to $70k
- Free access to Uprise, including 1:1 coaching sessions from qualified psychologists or counsellors
- A flexible work-life balance, with opportunities for personal and professional development
- A great team culture, with regular social events and a focus on equality, charity, and the environment
- Option of a Tesla company car as part of your ongoing employment package (conditions apply)
First Focus welcomes applications from Neurodiverse candidates. We recommend and appreciate disclosure along with the application so that a copy of our Neurodiversity Statement can be provided outlining the flexible options we can offer to best showcase your skills.
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