Onsite IT Specialist

4 days ago

Newcastle, New South Wales, Australia First Focus Full time

At First Focus, we're on the hunt for an exceptional IT professional to join our team as an Onsite IT Specialist. As a key member of our team, you'll be responsible for providing top-notch desktop and IT infrastructure support to our clients.

We're looking for someone with a deep understanding of Managed Services and a passion for delivering exceptional customer experiences. If you're a skilled IT professional with a strong work ethic and a desire to grow with our company, we'd love to hear from you.

As an Onsite IT Specialist, you'll have the opportunity to work with a dynamic team of experienced engineers and technical account managers to maintain a best-practice environment. You'll be involved in occasional project work to deploy solutions, and you'll have the chance to support servers, networking, and other IT equipment.

Requirements

  • Solid knowledge of Microsoft AD, Exchange, Azure, and Office 365 environments
  • Excellent written and spoken English, with a great phone manner
  • Great attention to detail and time management skills
  • Experience working with an IT outsourcer or service provider (desired)
  • Must have a vehicle and full driver's license (mandatory)

Benefits

We offer a competitive salary, up to $70k, as part of a great package. You'll also have access to our Uprise platform, including 1:1 coaching sessions from qualified psychologists or counsellors. We value flexibility and offer up to 10 paid training days a year, as well as opportunities for personal and professional development through our FastTrack mentoring program.

We're committed to creating a positive and inclusive work environment, and we welcome applications from neurodiverse candidates. If you're passionate about delivering exceptional IT support and want to join a dynamic team, we'd love to hear from you.

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