Customer Success Representative
14 hours ago
We are seeking a highly motivated and driven individual to join our Sales team as a Customer Success Representative. This role is ideal for someone who is passionate about delivering exceptional customer experiences and has a strong desire to grow with a dynamic fintech company.
As a Customer Success Representative, you will be responsible for working closely with customers to help them achieve their financial goals through Plenti's faster and fairer loans. You will be a key part of our Sales operations, working alongside a high-performing team to deliver sales growth each month.
Key Responsibilities:- Build relationships with customers to understand their needs and preferences
- Work with customers to secure new loans through multiple channels, including inbound/outbound calls and email enquiries
- Provide personalized support to customers throughout the loan application process
- Collaborate with internal teams to ensure seamless customer experiences
We are looking for an ambitious and proactive individual with a strong passion for sales and relationship management. If you have excellent communication skills, a hunger to succeed, and a willingness to learn and grow with our business, then we want to hear from you.
The ideal candidate will have:
- Exceptional time management and organization skills
- Strong verbal and written communication skills
- A collegiate attitude, with a focus on building strong relationships with colleagues
In return for your hard work and dedication, we offer a competitive salary package, including an estimated annual salary of $60,000 - $80,000 AUD, depending on experience. You will also have the opportunity to work in a dynamic and innovative environment, with a range of benefits, including:
- Flexible working arrangements
- Volunteer and study leave
- M monthly social events and office snacks
We are committed to diversity and inclusion, and welcome applications from candidates with diverse backgrounds and perspectives.
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