Customer Service and Sales Representative

3 weeks ago


Adelaide, South Australia TSA Group Full time

Unlock Your Earning Potential with TSA Group

As a Customer Service and Sales Representative at TSA Group, you'll have the opportunity to work with a leading telecommunications company, supporting everyday customers across Australia. With a competitive base salary and uncapped commissions, you'll have the chance to earn a six-figure income in your first year.

What You'll Love About This Role:

  • Meaningful Work: You'll be supporting customers by selling solutions they truly need, making a real difference in their lives.
  • Supportive Team Environment: Our team is dedicated to helping you succeed, with a focus on career growth and development.
  • Great Working Hours: Enjoy a rotating schedule from 7:30 am- 6:30 pm, Monday- Saturday, with the opportunity to work from home two days a week.
  • Fantastic Benefits: Take advantage of yearly retention bonuses, awards, prizes, and discounts on health insurance, gym memberships, and more.

Key Responsibilities:

  • Answer inbound calls from customers, representing and promoting Telstra products and services.
  • Provide expert advice tailored to customer needs and lifestyles.
  • Use effective communication skills to empathize with and understand customers.
  • Confidently de-escalate any customer grievances.

Requirements:

  • Excellent communication skills with the ability to listen, empathize, and engage in friendly conversation.
  • Strong computer literacy and multi-tasking abilities.
  • Self-motivation and a desire to push yourself to new heights.
  • Openness to learning new skills, implementing them, and celebrating your successes.


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