Customer Service Representative

4 weeks ago


Adelaide, South Australia Rentokil Initial Full time

We are seeking a highly skilled Customer Service Representative to join our team at Rentokil Initial. This role will see you utilise your previous customer service experience to build strong relationships with our clients, provide exceptional support, and drive customer retention.

This role is focused on delivering outstanding customer experiences and driving business growth through effective account management. The successful candidate will have a proven track record of providing excellent customer service, building strong relationships, and driving customer retention.

The core responsibilities of this role include:

  • Providing exceptional customer service and support to our clients
  • Building and maintaining strong relationships with clients to drive customer retention
  • Identifying and resolving customer issues in a timely and effective manner
  • Working closely with the sales and services teams to drive business growth and customer acquisition
  • Developing and implementing strategies to improve customer satisfaction and retention

The successful candidate will have:

  • Previous working experience in a customer service or account management role
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and manage multiple priorities
  • Strong analytical and problem-solving skills
  • Intermediate computer skills and proficiency in CRM systems

Rentokil Initial is a leading company with a strong reputation for delivering exceptional customer service. We offer a supportive and collaborative work environment, as well as opportunities for professional development and growth.

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.



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