Service Support Coordinator

1 week ago


Brisbane, Queensland, Australia Benevolent Society Full time

Welcome to the Benevolent Society, a leading provider of services for vulnerable Australians. As a Service Support Coordinator, you will play a critical role in delivering our Early Childhood Approach Program, supporting children aged 0-9 with developmental delays or disabilities and their families.

**About the Role:**

  • Serve as the primary point of contact for clients and families, responding to inquiries in a timely and effective manner.
  • Manage calendars and correspondence with families and other agencies, ensuring seamless coordination and adherence to contractual KPIs.
  • Develop and implement administrative processes to meet the needs of the service and client group, working closely with Team Leaders and Senior Staff.
  • Coordinate meetings with Child Development Specialists and front-facing staff, utilizing a human-centered and strengths-based approach.

**Benefits:*

  • **Salary**: $66k - $79k per annum, plus superannuation and salary packaging options.
  • **Work-Life Balance**: Enjoy flexible work arrangements, including hybrid home/office options, and accrue an additional day off each month (a bonus of 12 days per year).
  • **Professional Development**: Tailored career development opportunities for career enrichment, fulfillment, and growth.

**Requirements:**

  • Certificate IV or Diploma in community services, business administration, or a related field.
  • High proficiency in Microsoft Office programs, particularly Excel.
  • Excellent time management and organizational skills, with the ability to respond quickly to meet the needs of families and staff.

The Benevolent Society is committed to reconciliation with Aboriginal and Torres Strait Islander peoples and offers a supportive work environment with opportunities for professional growth and development.



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