Sales and Service Associate

4 weeks ago


Cambridge, Australia Avis Full time
About the Role

We are seeking a highly motivated Sales and Service Associate to join our team. In this role, you will be the face of our brand, interacting with customers at the rental counter while marketing products and services, completing rental bookings, and responding to general customer inquiries.

Key Responsibilities
  • Establishing customer car rental needs by actively listening
  • Reviewing Avis Budget Group's various add-ons and services to determine what may best suit the customer
  • Communicating rental procedures and guidelines effectively
  • Completing rental bookings in a timely, efficient, and accurate manner
  • Answering customer questions and inquiries
Perks and Benefits
  • Hourly pay + loadings + commission incentives
  • A comprehensive wellbeing program including life insurance, discounted health insurance, and superannuation options
  • Access to Perkbox - discounts and offers with hundreds of retailers and big brands
  • Employee discounts on car rental across Avis Budget Group
  • An Employee Assistance Program (EAP) provided by Converge - 24/7 support for mental health and wellbeing
  • Full training provided to help achieve goals and reach potential
Requirements
  • A full and valid driver's license
  • The ability to work in a fast-paced environment while delivering exceptional customer service
  • Previous experience within retail, hospitality, customer service, sales, or similar roles
  • The ability to follow procedures and adhere to company guidelines and standards
  • Comfortable learning and using various computer systems to accurately input rental information
About Us

Avis Budget Group is a leading provider of global transportation solutions. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Our culture is performance-driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.

We value diversity, equity, and inclusion within our workforce, consumer base, communities, and supply chain. Our Reconciliation Action Plan enables us to deepen our understanding of our sphere of influence and contribute to progress.



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