Operations Director

2 weeks ago


Double Bay, New South Wales, Australia Keegan Adams Full time
Operations Manager Job Description

Keegan Adams is seeking a skilled Operations Manager to join their team in Double Bay. As an Operations Manager, you will play a key role in ensuring smooth, efficient processes that enhance customer experience and business growth.

Key Responsibilities:
  • Develop and implement end-to-end operational procedures and systems to drive business maturity and scale, including customer identification, fraud prevention, loan origination, and life cycle.
  • Document procedures and ensure compliance with regulatory requirements.
  • Manage the day-to-day middle office functions, including payment processing, customer journey management, and debt funding operational support.
  • Assist with various compliance and regulatory processes and projects, such as feature implementation, process improvement, automation, and more.
About You:
  • Experience in residential lending operations and a strong understanding of financial processes.
  • Skilled at analyzing data and proficient in Excel, process mapping, and process improvements.
  • Demonstrated track record in maintaining technical and compliance outcomes.
  • Solution-focused and good problem-solving skills.
  • Relevant degree and/or certifications preferred.
What We Offer:
  • Learning and development opportunities.
  • Competitive remuneration.
  • A beautiful office in the heart of Double Bay.
  • An empowered, inclusive work culture.

This is a full-time, permanent position with a hybrid working model available after probation. If you are a motivated and experienced Operations Manager looking for a new challenge, please apply today.


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