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Strategic Community Builder
2 weeks ago
We are seeking a skilled Alumni Relationship Officer to build and deepen connections within our alumni community, develop engagement initiatives, and drive giving.
The successful candidate will have the opportunity to engage with alumni through various channels, including meetings, events, and online interactions, to support the development of lifelong relationships between us and our alumni.
Key Responsibilities- Engage with alumni to understand their interests, needs, and goals, and develop strategies to support their ongoing relationship with us.
- Develop and implement engagement initiatives that promote our mission, values, and priorities.
- Support faculty engagement and collaboration with the alumni community to ensure activities align with overall strategic priorities and revenue generation.
- Receive and resolve or escalate alumni queries via phone in a timely and professional manner.
- Support the execution of our annual giving program to build and deepen alumni giving across all cohorts.
- Coordinate alumni events as required and provide support for large events.
- Undertake data analysis, validation, and improvement, as well as execution of email campaigns, social media, and calling.
- Tertiary qualifications in a related field and/or equivalent knowledge, skills, and experience.
- Cross-cultural awareness, strong communication skills, and understanding.
- Experience in planning, coordinating, and supporting engagement initiatives and events.
- Excellent interpersonal and communications skills (written and verbal) with demonstrated ability to develop engaging, beneficial, and long-term connections with a wide range of audiences and individuals of all ages.
- Ability to work effectively and collaboratively with internal and external stakeholders.
- A positive can-do attitude and willingness to learn.
- Experience in contributing to improving systems, processes, and/or procedures.
- Computer skills including Microsoft Office suite (including Excel) and the internet.
- Knowledge of, and experience with fundraising.
This is an exciting opportunity to join our team and contribute to the success of our university. As an Alumni Relationship Officer, you will have the chance to make a real difference in the lives of our alumni and help shape the future of our institution.
We offer a competitive salary package, comprehensive training, and opportunities for career advancement. If you are a motivated and enthusiastic individual who is passionate about building relationships and making a difference, we encourage you to apply for this role.
