Patient Experience Manager

**Responsibilities for CTO include but not limited to**:- Provision of ambulant or wheelchair patients to and from their residence to medical appointments;- Delivery of high quality patient care in a timely, safe and efficient manner;- Complying with clinical and operational policies and procedures as specified in NPT's policies and procedures;- Excellent...

**About us**Seer is a Melbourne-based MedTech company challenging the status quo of how healthcare is delivered. Through award winning medical devices, combined with an extensive research and development program, and demand-based clinical coverage across the country, we are shifting the patient centre of care from the hospital to the home.Our mission is to...

Lead Our Patient-Centred Care TeamThe Outpatient Services Manager leads a fast-paced service structure that includes outpatient operations, daytime units, and inpatient sleep services. This role fosters collaboration across care settings, continually refining workflows to meet changing needs.Key Responsibilities:Develop and implement strategic plans to...

The Royal Women's Hospital is a leading tertiary hospital dedicated to improving the health and wellbeing of women and newborns.We aim to be the best place for professionals to work, learn and grow, delivering exceptional patient experiences.An Associate Unit Manager will lead day-to-day operations in outpatients and satellite areas, overseeing nursing...

**Job Description:**We are seeking a highly skilled Patient Experience Champion to lead our patient feedback and complaint management processes. As a key member of our team, you will be responsible for developing and implementing strategies to enhance the patient experience across all Epworth sites and services.The successful candidate will have a strong...

Frontline Patient Care Specialist Job SummaryThis role plays a pivotal part in delivering exceptional patient experiences.The Frontline Patient Care Specialist is responsible for efficiently managing patient admissions and discharges while providing timely responses to patient inquiries. Key responsibilities include:Effectively admitting and discharging...

Medical Receptionist Job DescriptionThe Medical Receptionist will be the first point of contact for patients, ensuring a warm and welcoming experience.Greet patients warmly and assist with check-in procedures.Answer phone calls promptly and handle inquiries professionally.Ensure smooth clinic operations during business hours.This role requires strong...

We are seeking a dynamic Customer Service Officer to join our team in the St Vincent's Fitzroy Cardiovascular Centre.Key Responsibilities:Greet patients and their families on arrival into hospitalBook appointments for inpatient and outpatient servicesProcess invoices and payments for outpatient servicesAdmit and discharge patients to the Cardiovascular...

Location: Melbourne | Eastern Metropolitan, Melbourne | Southern MetropolitanJob type: Part timeOrganisation: Monash Health**Salary**: Salary not specifiedOccupation: Administration/SecretarialReference: 60772**About Monash Health****About the Patient Experience Team**The Patient Experience Team work with the organisation to support initiatives and projects...

Job DescriptionWe are seeking a highly skilled and motivated individual to join our team as a Patient Bookings Officer. The successful candidate will be responsible for ensuring a high level of patient service is provided, meeting patient needs, maintaining patient service levels, and monitoring and reacting to patient feedback.The ideal candidate will...