Patient Experience Specialist

**Responsibilities for CTO include but not limited to**:- Provision of ambulant or wheelchair patients to and from their residence to medical appointments;- Delivery of high quality patient care in a timely, safe and efficient manner;- Complying with clinical and operational policies and procedures as specified in NPT's policies and procedures;- Excellent...

Job Opportunity: Patient Meal Experience SpecialistThe key to delivering an exceptional patient meal experience lies in the hands of our team members. As a Patient Meal Experience Specialist, you will play a vital role in ensuring that every meal served meets the highest standards of quality and care.Responsibilities include:Maintaining a clean and safe food...

Frontline Patient Care Specialist Job SummaryThis role plays a pivotal part in delivering exceptional patient experiences.The Frontline Patient Care Specialist is responsible for efficiently managing patient admissions and discharges while providing timely responses to patient inquiries. Key responsibilities include:Effectively admitting and discharging...

Consumer Relations SpecialistThis is a patient-facing role requiring strong reasoning and analytical skills, with the ability to adapt to changing requirements.

About Our RoleThis is an exciting opportunity for people-focused and customer-centric individuals to deliver an outstanding patient and referrer experience.As a Contact Centre Agent, you will play a fundamental role in upholding our brand promise.You will provide quality service to patients and specialist referrers, delivering high-quality inbound call...

As a key member of our team, you will have the opportunity to make a real difference in the lives of patients and their families.About Knox Private Hospital, one of the largest private hospitals in Victoria, caring for over 1.2 million people across Melbourne's east and outer east.We have a 24/7 Emergency Department, covering a full range of medical and...

Role OverviewThe Centre for Patient Experience is seeking a skilled professional to join their team as a Complaints Resolution Specialist. This exciting opportunity involves supporting consumers and staff to improve the patient experience by facilitating the feedback process.Supporting consumers and staff to improve the patient experience through effective...

Indirect Patient Care SpecialistThe Royal Children's Hospital is seeking a highly skilled Patient Service Assistant to provide excellent patient care and maintain a welcoming environment.Maintain a clean and safe working area within the unit, adhering to strict hygiene guidelines.Ensure proper maintenance of equipment, ensuring seamless operations.Implement...

Job Description:We are seeking an experienced leader to join our team in a key leadership role. The Patient Feedback Manager will play a critical part in championing our organisational approach to patient experience and feedback.This is a Group-level leadership role that works across all Epworth sites and services, guiding how we listen, respond, and learn...

As a key member of our Support Services team, you will be responsible for delivering exceptional customer service to patients, visitors and staff.About the RoleThis is an exciting opportunity to work in a dynamic environment where you will be expected to maintain a clean and safe environment under strict standards. You will also be responsible for performing...