Service Support Specialist
4 weeks ago
At Komatsu Australia, we're committed to creating value together. We're looking for a skilled Service Support Specialist to join our team in Mt Isa. As a key member of our branch, you'll provide exceptional support to internal and external customers, ensuring our operational standards are met.
The role involves:
- Providing assistance with Service & Parts support queries
- Ensuring the branch meets operational standards set by Komatsu and the CSC
- Working closely with internal and external customers to resolve issues
We offer a competitive remuneration package, a zero-harm culture, and opportunities for growth and development. If you're passionate about delivering exceptional customer service and have a strong mechanical aptitude, we'd love to hear from you.
Key Responsibilities:
- Intermediate computer skills, specifically Microsoft suite and mainframe systems
- Intermediate Level skills in Microsoft Excel
- Sound working knowledge of earth moving equipment
- Trade qualification/s highly regarded
- Current driving licence and forklift licence advantageous
What We're Looking For:
- Proven experience in inventory control and warehouse systems
- Ability to work under pressure and independently
- Well-developed numeracy, written and oral communication skills
Komatsu Benefits:
- OEM Machine Specific Training
- Families Policy
- Financial: Income Protection Insurance
- Career: Recognition, awards, flexibility, further education studies
- Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health
- Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents
- Referral Program
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