Service Support Specialist

6 days ago

Mount Isa, Queensland, Australia Komatsu Australia Pty Ltd Full time

At Komatsu Australia, we're committed to creating value together. We're looking for a skilled Service Support Specialist to join our team in Mt Isa. As a key member of our branch, you'll provide exceptional support to internal and external customers, ensuring our operational standards are met.

The role involves:

  • Providing assistance with Service & Parts support queries
  • Ensuring the branch meets operational standards set by Komatsu and the CSC
  • Working closely with internal and external customers to resolve issues

We offer a competitive remuneration package, a zero-harm culture, and opportunities for growth and development. If you're passionate about delivering exceptional customer service and have a strong mechanical aptitude, we'd love to hear from you.

Key Responsibilities:

  • Intermediate computer skills, specifically Microsoft suite and mainframe systems
  • Intermediate Level skills in Microsoft Excel
  • Sound working knowledge of earth moving equipment
  • Trade qualification/s highly regarded
  • Current driving licence and forklift licence advantageous

What We're Looking For:

  • Proven experience in inventory control and warehouse systems
  • Ability to work under pressure and independently
  • Well-developed numeracy, written and oral communication skills

Komatsu Benefits:

  • OEM Machine Specific Training
  • Families Policy
  • Financial: Income Protection Insurance
  • Career: Recognition, awards, flexibility, further education studies
  • Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health
  • Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents
  • Referral Program

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