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Desktop Support Specialist

2 months ago

Mount Isa, Queensland, Australia Axiom Technologies Full time

Axiom Technologies is seeking a skilled Desktop Support Specialist to join our team. This role will provide onsite and on-call assistance to end-users within our desktop computing environment, ensuring timely and accurate service delivery.

Key Responsibilities:

  • Provide Level 2 desktop support for Windows 10 and 11 systems
  • Troubleshoot and resolve hardware and software issues
  • Collaborate with technical groups to resolve complex issues
  • Document all work performed through our ticketing system
  • Stay up-to-date with Windows updates and release information

Requirements:

  • 2+ years of experience in Level 2 desktop support
  • Windows 10 and 11 administration experience
  • Knowledge of ITIL and ticketing tools
  • Excellent communication and customer service skills

What we offer:

  • Opportunity to work with a reputable company like Axiom Technologies
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development

How to apply:

Send your resume to