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Network Deployment/Enablement Lead

1 month ago

Brisbane, Queensland, Australia SAP Full time

About the Role

The Network Deployment/Enablement Lead will play a crucial role in managing multiple customers who have purchased an SAP Business Network solution. This individual will assist customers in digitizing their procurement processes on the SAP Business Network. As part of the Supplier Enablement subscription, the Network Deployment/Enablement Lead will develop a project plan to ensure the enablement strategy maximizes ROI and manage buyer and supplier interactions to ensure overall success and satisfaction.

Key Responsibilities

  • Builds relationships with customers and suppliers at all levels.
  • Aligns with Account Management on comprehensive enablement onboarding plan.
  • May act as project manager for cross-functional teams consisting of both internal and external stakeholders.
  • Has ultimate responsibility for project content and strategy, including enablement roadmaps, onboarding plans, catalog creation and maintenance, and data collection.
  • Accountable for structuring projects to meet customer goals and objectives.
  • Prepares and delivers analyses and presentations to customers outlining expectations, risks, options, project plans, results, etc.
  • Responsible for understanding key business drivers and managing operational metrics.
  • Works closely with partner and center of excellence teams to ensure delivery success.
  • Ensures that all reports and systems are current.
  • Understands and complies with work instructions, process documents, technology, and tools required within the department.
  • Responsible for operational results, quality of delivery, and generation of customer references.
  • Demonstrates exceptional problem-solving skills.
  • Adept at appropriately escalating issues within and across teams both internally and customer-facing.
  • Able to quickly identify project risks and opportunities early in the project and work with a high degree of autonomy to address them.
  • All other duties as assigned.

Requirements

  • Proficiency in Microsoft Office applications.
  • 5+ years of procurement and/or AP experience.
  • 3+ years of enterprise business applications experience.
  • 3+ years of project administration/management experience.
  • Must be able to travel 30%+.

Preferred Experience

  • Experience with customer management (internal & external).
  • Experience preparing and delivering analyses and presentations.
  • Experience with procurement principles and processes.
  • Experience with continuous improvement efforts.
  • Experience managing multiple projects at once.
  • Experience in building both internal and external customer/team member relationships.

Preferred Knowledge

  • Project Management Certification.
  • Working knowledge of cloud (on-demand), hosted services, and SaaS/PaaS models, cloud-based commerce/business networks.
  • SAP Business Network and Ariba solution/product knowledge.
  • Understanding customer/supplier interface.
  • Experience in B2B ecommerce, especially in direct materials.
  • SAP Business suite/AIN & LBN.
  • Basic understanding of Lean methodologies.
  • Industry experience in Natural Resources & Public Sector.