Enterprise Software Deployment Specialist
1 day ago
Company Overview
Fujitsu is a global leader in technology and business solutions that transform organizations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.
About the Role
We are currently seeking an experienced Enterprise Software Deployment Specialist with a background across software and virtualisation packaging to provide on-going support across our Defence portfolio and drive the highest quality solutions to Fujitsu clients.
Job Description
The ideal candidate will work within the support team on technical issues and problems related to customer infrastructure. They will develop an understanding of the customers' environment and service requirements to enable successful delivery of the service. The role involves following established procedures, recommending improvements, resolving enquiries, issues or problems, and documenting actions taken for continuous service improvement.
Key Responsibilities
- Works within the support team on technical issues and problems related to customer infrastructure.
- Develops an understanding of the customers' environment and service requirements to enable successful delivery of the service.
- Follows established procedures, recommends improvements, resolves enquiries, issues or problems, and documents actions taken for continuous service improvement.
- Takes ownership of issues identified, tries to understand the problem to find optimal solutions or temporary workarounds, escalates and/or gains support where necessary to resolve the problem.
- Is proactive and takes responsibility for learning about current and new products, technologies to support daily business requirements.
- Assists with the development and enhancement of relevant standards, procedures, and guidelines.
- Where possible, identifies and contributes to Customer Service Improvement Plans.
Requirements and Experience
- 4+ years of experience in packaging software into MSI format.
- 3+ years of Virtualisation packaging experience.
- Advanced skills in App-V.
- 2+ years exposure in delivering package solutions into a XenApp environment.
- 4+ years exposure integration applications into enterprise deployment mechanisms.
- A complete understanding of application packaging and deployment methodologies using Windows Installer technology.
- Mastery of Microsoft deployment methodologies for Windows operating system.
- PowerShell scripting expertise.
- Strong troubleshooting skills for application virtualisation (AppV) and SCCM, Intune deployment.
- Must hold current or reinstatable NV1 clearance.
Benefits and Remuneration
We offer competitive salary ranging from $120,000 - $160,000 per annum, depending on experience, plus additional benefits including professional development opportunities, flexible work arrangements, and a comprehensive employee benefits program.
Why Fujitsu?
We value diversity, equity, and inclusion, and strive to create an inclusive culture where everyone can be themselves. Our values of aspiration, trust, and empathy guide everything we do, and we believe in empowering our employees to bring their best selves to work every day.
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